C A R E E R O B J E C T I V E

E X P E R I E N C E

E D U C ATION

A D D I T I O N A L S K I L L S

S O H A Z A FAR

*** ***** ** *********, **, N3E 0C2 226-***-**** adl4qo@r.postjobfree.com Bilingual customer service employee with strong written and oral communication skills. Trained and experienced in resolving customer complaints and promoting conflict resolution. THE BRICK

CUSTOMER SERVICE REPRESENTATIVE, Jan 2018 - Present

• Used POS and MMHF programs to conduct data entry Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

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• Check to ensure that appropriate changes were made to resolve customers' problems.

• Trained new employees

LAURA

SALES ASSOCIATE, Jan 2018 - Apr 2019

• Greet customers and ascertain what each customer wants or needs.

• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

• Compute sales prices, total purchases and receive and process cash or credit payment. TIM HORTONS, GUELPH, ON

Cashier, May 2015 - Oct 2018

• Serve customers in eating places that specialize in fast service and inexpensive carry-out food.

• Accept payment from customers, and make change as necessary.

• Clean and organize eating, service, and kitchen areas.

• Prepare and cook simple recipes in a timely manner CONESTOGA COLLEGE

Bachelor of Environmental Public Health Degree (Present)

• Knowledge of Python, Hedgehog and Excel

• Can adapt quickly to a different database

• Excels in creating positive relationships with customers

• Time-management

C E R T I F I C ATIONS

• Pre-Health Certificate

• WHIMIS Training

• Food Handler Certificate

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