Manager Tarot
Resume:
Clarisa Blanco
Ossining, NY 10562
adl4il@r.postjobfree.com
Skills
•Excellent communication skills with a strong emphasis on customer service
•Responsible leader with over 15 years of management experience
•Strong ability to multi-task, prioritize, lead teams and thrive in a fast-paced environment
Objective
To obtain a position with a fast paced company that stands out as a leader in the industry. Ideally this would be a company I can build a long career with.
Experience
Sigent Jewelers, Customer Service Representative Level 3
October 2020 to Present
Akron, Ohio (Remote)
-Responds to customer inquiries by telephone or Live Person to analyze customer's needs
-Assist customers in placing orders via chat or telephone
-Report issues with customers orders to proper departments
Manager, PromGirl
January 2018 to June 2018 (Temp)
Secaucus, NJ
- Organize the operations of the store and allocate responsibilities accordingly
- Facilitate store staffing schedule, week to week
- Lead store staff towards maximum performance
- Monitor stock levels, work with merchandising team to ensure optimum selection of products
- Work to ensure the customer experience is positive
- Oversee in-store promotional events
- Ensure store fulfills all legal health and safety guidelines
- Analyze sales and revenue reports and make forecasts
Owner
CBFinds14 (eBay Store)
June 2014 to Present
Jersey City, NJ
-Responsible for purchasing and listing all inventory
-Managing all accounting, shipping and handling
-Resolving all customer service issues
Human Resource Manager, JCPenney
July 2014- July 2015
Staten Island, NY
-Responsible for leading a team of 300 employees and driving all store engagement events
-Responsible for all talent acquisition and all store training programs
-Ensured store scheduling was completed three weeks in advance, within stores allocated budget
-In charge of weekly payroll reporting, and payroll processing
-Ensured compliance with all legal and corporate guidelines within the Human Resources Department
-Weekly meetings with store associates
-Participated in LP investigations
-Store Volume $24 Million
Store Manager, American Eagle Outfitters
January 2013-June 2014
Rockaway, NJ
-Managed daily operations of 5M store
-Managed the execution of the stores’ business plan to drive KPI results and maximize business opportunities
-Drove AEO, and customer loyalty, by demonstrating strong sales leadership, coaching, and connecting with the customer experience
-Trained and developed store management and sales team through consistent performance reviews and feedback
-Ensured all visual directives were executed within scheduled time frames and allotted payroll budgets
District Manager, Love Culture
(NY, NJ, PA)
June 2011 – December 2012
-Oversaw operations of eight stores 20M+ and managing continuous store visits
-Directly responsible for the development and leadership companywide while overseeing designated store locations to ensure all company policies and procedures are followed
-Responsible for ensuring all store managers were directing daily activities for store associates to increase customer satisfaction, increase sales, and clearly communicate the company’s vision and objectives to all employees
-Evaluated, prioritized, planned, delegated and adapted plans and strategies to meet current business needs
-Actively encouraged, supported, and facilitated the growth and development of all associates
-Facilitated three new store openings
General Manager, Gymboree & Crazy 8 Paramus, NJ
September 2007 – May 2011
Co-Manager, The Limited Wayne, NJ.
April 2002-September 2007
Assistant Store Manager, The Body Shop Wayne, NJ.
August 2000-April 2002
Education
Bergen Community College, Early Childhood Education September 1999- May 2002
Certified Crystal Healing Practitioner 2019
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