Contact details: +27-72-560-**** Email: adl46u@r.postjobfree.com CURRICULUM VITAE

MICHELLE ANN VAN DER WALT

Contact details: +27-72-560-****, Email: adl46u@r.postjobfree.com 2

MICHELLE ANN VAN DER WALT – CURRICULUM VITAE

Name Michelle Ann Van Der Walt

Date of Birth 28 April 1978

Gender Female

Nationality South African

Residential Area Boksburg

Language English

Computer Literacy MS Office, Sage Pastel, Payroll

Cell 072-***-****

E-mail adl46u@r.postjobfree.com

ABILITIES

Organisational skills and ability to multitask.

Integrity and transparency. Discretion and trustworthiness.

Flexibility and adaptability.

Strong decision making, problem solving, communication and planning skills.

Attention to detail.

Analytical skills.

Proficient understanding of booking keeping principles and best practices.

Ability to work efficiently in a highly demanding, fast paced environment.

Outstanding interpersonal skills and ability to communicate clearly and concisely while interacting with all levels of external customer and supplier accounts.

Proficient data entry.

Initiative and problem-solving abilities.

Entrepreneurial spirit learning on the fly and organizational agility.

Creative thinking and problem solving to deliver quality results.

Time management skills and ability to reach deadlines.

Dependability.

Strong oral and written communication. Languages - English, Afrikaans.

Professional approach.

Contact details: +27-72-560-****, Email: adl46u@r.postjobfree.com 3

TECHNICAL SKILLS

Computer Literate - speed +/- 60 words per minute, Accuracy +/- 98%.

Fast accurate Typing.

Creative.

Excellent telephone manner.

Sage Accounting.

Pastel Accounting Version 6.

Pastel Payrol.

Microsoft Word 97, 2000, Millennium & 2013.

Microsoft Excel 97, 2000, Millennium & 2013.

Microsoft PowerPoint 97, 2000, Millennium & 2013.

Microsoft Outlook/ Outlook Express.

Microsoft Internet Explorer & Chrome.

Direct sales.

Customer service.

CAREER SUMMARY

Company VTO Audio

Nature of Company Vehicle & home entertainment systems Period May 2007 – March 2021

Roles Front Desk Assistant, Customer Service, Bookkeeping Duties

Support Director in proficient scheduling of appointments, board meetings and staff meetings.

Attending meetings with Director for better understanding of all aspects of the company and staff.

Assist with feedback and ideas during board meetings.

Monitoring and evaluate progress of development of new products.

Report back to Director regarding staff, progress on projects, upcoming meetings, and events

Responsible for booking of board rooms, venues, ensuring drinks and snacks are provided during meetings, setting up of management meetings.

Keeping Directors diary up to date, ensuring his timetable is up to date.

Communication with staff members, clients and service providers regarding Director’s expectations, company profile and correct scheduling days and times of venues.

Company bookkeeper, responsible for accurate capturing of all financial transactions.

Keep contact with suppliers’ invoices and payments.

Weekly communication with company Accountant.

Working on CIPC software keeping company profile and returns up to date.

Working on Sage Pastel Online.

Assist Financial Director with running of accounts department.

Communication on Outlook Email software on daily.

Attend Management meetings where necessary.

Contact details: +27-72-560-****, Email: adl46u@r.postjobfree.com 4

Monitoring of smooth operations of the customer service database.

Front desk assistance with sales and queries.

Report back to management on daily regarding customer service needs and solutions.

Communicating with clients regarding their installation, complaints and or solutions on resolving their concerns.

Proficient in Sage Pastel Accounting program.

Responsible for Debtors, Creditors queries, invoices and statements.

Daily bank reconciliation for correct allocation of payments and receipts.

Allocation of unreconciled payments and receipts of payments into correct general ledger accounts.

Collecting payments of outstanding accounts.

Communicating with Debtors via email or telephonically regarding outstanding accounts and payment arrangements.

Achievement’s

Front desk sales and service.

Friendly professional approach.

Work independently.

Monitoring customer queries and bookings.

Reason for Leaving Company relocated to Cape Town. Company Zero Limits Clothing

Nature of Company Tod Clothing Retail

Period April 2004 – April 2007

Role Boutique owner of luxury imported apparel.

Duties

Daily running of business (6 days a week).

Direct sales and assistance with client’s requirements.

Recruit, delegate, and supervision of four staff members with a shifts schedule.

Selecting and ordering of latest stock.

Collecting and liaising with suppliers regarding accounts, new stock or returns.

Performed administration, bookkeeping, payroll and customer liaison.

From my years of working experience in Administration, Reception, Personal Assistant and Bookkeeping I was fortunate to create my own bookkeeping/capturing system for the company.

Bookkeeping functions were captured on Pastel V6.

Submitting of VAT returns.

I calculated monthly Payroll on MS Excel Worksheet.

Ensuring UIF, SDL, PAYE payments via electronic transfers up to date as well as documentations to SARS.

Created my Company Logo, Letterheads, Business Cards, Price Tags, and promotional posters & flyers on MS Word.

Contact details: +27-72-560-****, Email: adl46u@r.postjobfree.com 5

Achievement’s

Ability to start my own business from a passion that I have for style.

Learned a more professional approach with clients and suppliers. Reason for Leaving SA fashion industry changed closed business. Company Managed Healthcare Systems (Bryanston)

Nature of Company Tod Medical aid claims management Period September 2003 - March 2004

Role Junior Bookkeeper

Duties

Accounts and Bookkeeping (to Balance Sheet): - (Pastel V6)

Responsible for Manage Healthcare Services & 4 sister companies full function accounts.

Printouts of bank statements, entering and reconciling of 5 cashbooks on a weekly basis.

Individual invoicing of up to 100 clients monthly.

Editing and printing of 500 recurring monthly invoices.

Capturing payments of debtors.

Reconciling of debtor’s accounts.

Liaise with debtors for related queries.

Preparing payment sheets.

Weekly creditor payments via Internet banking.

Reconciling of creditors accounts.

Liaise with creditors.

Ensuring filling system kept up to date for any later queries.

Reporting to Financial manager regarding any related queries. Achievement’s

Ability to manage 5 companies bookkeeping.

I surpassed my own achievements to a higher standard through prioritising and planning.

Learned how to work more efficiently under pressure. Reason for Leaving I was afforded a challenging opportunity. Contact details: +27-72-560-****, Email: adl46u@r.postjobfree.com 6

Company Brothers Mercantile CC (Marlboro)

Nature of Company Tod Exports (African countries), Local Trade Period May 2002 - August 2003

Role Administration Manager/Personal Assistant

Duties

Managerial duties

Supervising and delegating of warehouse and office staff.

Keeping accurate records of staff leave and sick leave, entering information into Pastel Payroll.

Creating incentive ideas for sales staff to improve their sales.

Hiring of warehouse equipment.

Purchasing and keeping record of stock and raw materials.

Liaising with clients and suppliers on a regular basis.

Responsible for maintenance and upkeep of leased premises, office equipment & company vehicles. Personal Assistant duties (Microsoft Word and Excel)

Screening all calls to Management.

Assisting Management with compilation and typing of letters when necessary.

Managing Director’s personal bank account, account payments and related queries concerned.

Diary scheduling of Director’s daily activities.

Booking domestic/international flights and accommodation.

Compiling and typing of correspondence, memo’s, minutes of meeting & letters of warning.

Travel and attend meetings with Director where necessary. Accounts and Bookkeeping (to Balance Sheet) - (Pastel V6)

Weekly Bank Statement printouts to ensure no reversed deposits or fraud.

Entering and reconciling of cashbooks.

Monthly recons of debtors and creditors.

Issuing of cheques for payment.

Managing bank account in respect of monthly budget.

Bank deposits.

General banking and related queries.

Preparation of relevant documents for financial year end.

Control of Petty Cash in the amount of R2000.

Control and reconciling of company fuel account.

Sending of invoices with relevant purchase order and processing of delivery notes for payment.

Assisting customers with queries regarding payments.

Reconciling of daily takings sheet with deposit slips.

Book value of debtors estimates up to R 1,5 million monthly.

Preparing monthly payments due report.

Ensuring all payments due to suppliers are up to date. Contact details: +27-72-560-****, Email: adl46u@r.postjobfree.com 7

Account payments made via Internet electronic banking or bank deposits.

Book value of creditors estimates from R200 000 monthly.

Responsible for processing and payments of salaries/pay slips on Pastel Payroll.

Following up on outstanding debtors and queries.

Ensuring all payments received.

Updating outstanding debtors.

Achievement’s

Created new filling system.

Better staff management and goals.

Incorporated new bookkeeping system.

Incorporated better planning and organisation of director schedule. Reason for Leaving Company dissolve

Company Dotcom Communications (Pty) Ltd

Nature of Company Tod PABX Systems

Period May 1997 - April 2002

Role Receptionist/Girl Friday

Duties

Operating Panasonic switchboard – 12 lines, 30 extensions.

Receiving guests and serving refreshments.

Assisting win arranging meetings and functions when required.

Responsible for Directors, Sales, Admin and Technical departments typing letters and memos.

Creating and compiling quotations, presentations, promotional flyers, letterheads, and tables.

Email quotations and letters to clients.

Filing for Technical department.

Ordering and control of stationary, letterheads, business cards and brochures.

Assisting accounts department with filing and faxing when necessary.

Responsible for keeping record of company’s fuel account.

Assisting clients with queries where possible.

Temporary position within Dotcom Communications:

Title held Training/Public Relations Officer

Duration of position August 2000 – February 2001

“I was appointed to fill in for a colleague that was on maternity leave at the time. This was a highly challenging position for me, which taught me how to be more confident and professional where clients were concerned.

Contact details: +27-72-560-****, Email: adl46u@r.postjobfree.com 8

I compiled extra explanatory notes and manuals for my clients as easier reference guides. I also provided them all the possible support I could offer. I enjoyed the experience and learned that I love working with people. I had an opportunity to offer my skills and services to people and indeed if the opportunity arises, I would do it again.”

Description of position

Training and support on the Telephone Management System.

Assessing and advising the Receptionist on efficiency and telephone etiquette.

Selling of maintenance contracts.

Assisting in the Customer Service division.

Telephonically liaising and resolving client queries.

Liaising with Telkom for fault reporting.

Technical programming of PABX systems.

Loading and editing of client details on Service Desk Version 1.

Keeping appointments with clients on a regular basis to take care of any further requirements they had.

Achievement’s

Excelled in professional telephone etiquette.

Assist clients telephonically with queries.

Off site training and public relations.

Reason for Leaving Company relocated.

Contact details: +27-72-560-****, Email: adl46u@r.postjobfree.com 9

PERSONAL INFORMATION

Education

Johan Jurgens High School - 1996

Training courses

Diploma – Hartwell – Booking and

Accounting Level 1

Microsoft Course – Kelly Girls (Word, Excel,

PowerPoint)

Sage Pastel Accounting Online

Pastel Accounting Version 6

Sage Pastel Payroll Online

Microsoft Word 97, 2000, Millennium 2013

Microsoft Excel 97, 2000, Millennium 2013

Microsoft PowerPoint 97, 2000, Millennium

2013

Microsoft Outlook/ Outlook Express

Driver’s license(s) EB

References

VTO Audio Systems Mr. L. Gaultier Cell: 083-***-**** Dotcom Trading Mrs. M. Dias Cell: 060-***-****

Contact this candidate