PROFESSIONAL STATEMENT: Dedicated Senior Administrative Assistance with over 25 years of professional experience. Skilled Business Analyst with a BS degree in Computer Science with 25+ years of professional experience. Knowledgeable in computer skills and receptive to learning new and more efficient skills. Supervised a team of 25 professional staff and developed new hire training manuals.

EDUCATION

Southern University and A&M College, Baton Rouge, LA

Bachelor of Science Degree in Computer Science/Information Systems

EMPLOYMENT

Governor’s Office of Homeland Security Emergency Preparedness

Disaster Recovery State Public Assistance

Baton Rouge, La September 2006 – August 2019

JOB TITLES

Closeout Correspondence Tracker II

•Prepare Package reviews in LAPA

•Create small projects requests for closeout in LAPA

•Close small projects in LAPA

•Print, sort, and file all certifications for each disaster

•Prepare Transmittals for submission to FEMA

•Maintain RRFs Files and Spreadsheet

•Scan and Input Cost Analysis and Findings in LAPA

•All activities related to PA projects in Emmie and NEMIS

Fleet Specialist I / Logistics Specialist

•Coordinates all scheduled maintenance for the agency and rental fleet and any unexpected repair issues.

•Manages the scheduling of vehicle assignments for Public Assistance, Marine Debris, and Hazard Mitigation.

•Maintains the vehicle important documents file.

•Organizes the monthly registration monthly service log reports for each vehicle, ensuring that is submitted to the GOHSEP Fleet Manager and Enterprise Car Rental Manager in a timely manner.

•Coordinates with GOHSEP Management on matters of vehicle incident reports and insurance.

•Oversees and maintains accurate records of all JFO equipment issued for field deployment and the in-house inventory.

•Serves as State Liaison to FEMA-JFO logistics and facilities departments.

•Initiate supply orders for any depleted inventory that is distributed to new hires.

•Complete duties as assigned during activation of the State Emergency Operations Center (EOC).

•Maintain educational training requirements for the National Incident Management System (NIMS) certification as well as other professional certifications and licenses.

System Analyst

•Oversaw Louisiana PA System which includes administering Quarterly Reports, Payment, Events, News, Groups, Emails, Counties, and Classification, Different types of Reports, PW Payment Process, PW Process, and Accounts.

•Perform Synchronization between NEMIS and Louisianapa.com Sync.

•Develop training manuals for Grant Managers.

•Provide various financial detail reports for upper level management.

•Input various state letters/reports into public assistance database.

•Assists Louisiana PA users with quarterly reports.

•Analyzes users’ permission requirements for Louisisanapa.com.

•Writes detailed description of users’ needs, program functions, and steps required to develop or modify computer program.

•Studies existing information processing systems to evaluate effectiveness and develops new systems to improve production or workflow as required.

ACTIVITIES/HONOR

•Southern University A&M College Kiwanis Club (1 year).

•Southern University A&M College Dean’s List (3 years).

•Outstanding Customer Service, October 1998.

•Top Collector Award, June 2000.

COMPUTER /SUPERVISOR/TRAINING SKILLS

Trainer’s Conference “How To Be A Good Trainer” Minneapolis, MN

Microsoft Office Software Word, Excel, Power Point, Access, Outlook, & Publisher

OHSHA Certification (FEMA) Disaster Recovery and FEMA Certifications

REFERENCES UPON REQUEST

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