Zach Dakin

Redwood City, CA

650-***-****

adl3wc@r.postjobfree.com

linkedin.com/in/zachdakin

Education

UC Berkeley Extension, Berkeley, CA — Full Stack Coding Bootcamp

**/****-**/**** (Currently Enrolled and will receive certificate in May) Notre Dame de Namur University, Belmont, CA — Bachelor of Arts in Sociology, Minor in Psychology

08/2015-12/2019

EXPERIENCE

DoorDash, Redwood City, CA — Operations Associate

04/2020-09/2020

-Owned stocking process which included itemizing weekly warehouse shipments, packaged orders for customers and dispersed orders to proper delivery drivers and contributed ideas in order to improve quality of customer service.

-Utilized excel to document and keep track of 1,200+ item inventory from 10+ vendors and owned customer support roles by resolving issues or mistakes with orders.

-Trained all new onboarding employees and contributed to maintaining a fair, safe, and productive work environment by advocating for collaboration of ideas and to allow everyone the opportunity to grow and learn.

Back Yard Coffee Co., Redwood City, CA — Manager/Barista 01/2012 - 04/2018

-Managed all aspects of the cafe from scheduling, training employees, maintaining inventory, social media management, handling and serving food and drinks to customers, menu creation.

-Planned and hosted events for every weekend (live music, comedy/art shows, coffee with a cop, LGBTQ community meetings, mayor meetings, etc.).

-Took on both barista and bartending roles (cafe served beer and wine). SKILLS

Customer Service, Detail-Oriented,

Entrepreneurship, Team Leadership,

Operations Support, Creative Problem

Solving, Google Suite, HTML, CSS

Personal Projects

Project Change, San Mateo,

CA — Tutor/ Group Leader

07/2019 - 12/2019

-Volunteered for Project Change,

an initiative designed to

strengthen our community by

molding paths for troubled youth,

where I tutored incarcerated teens

in Sociology and literature.

References

-Cheryl Liu - General Manager at

DoorDash

585-***-****

-Chris Sakelarios - Owner of Back

Yard Coffee Co.

650-***-****