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Front Desk Manager

Location:
Sundra, Mpumalanga, South Africa
Salary:
R8000
Posted:
May 02, 2021

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Resume:

PERSONAL INFORMATION

Name and Surname Amor Schultz

Identity number 950**********

Date of Birth 1 June 1995

Language Afrikaans

Nationality White

Residence Emalahleni

Marriage status Single

Driver’s license Code 8

SCHOOL QUALIFICATIONS

School Hoërskool Generaal Hertzog

Grade Grade 12

Subjects Afrikaans (First Language)

English (Second Language)

Business studies

Accounting

Hospitality

Life Orientation

Maths Literacy

QUALIFICATIONS

Institution Human Progress Management

Certificate - Learning skills

Hospitality Tours Sun City Tour

Cape Cuisine Tour

Institution Sondela Academy

Duration 01/2014 to 01/2017

Certificate - Hotel, Lodge and Resort Management First Year Diploma – Food Preparation and Culinary Arts (2 years) Institution Monati Cakery

Certificate Cake decoration

ACHIEVEMENTS

National Certificate: Nature Conservation: Resource Guardianship (17/02/2015 – Cathsseta – SAQA)

Hospitality Customer Services

Level 2 Food safety in catering

Certificate: One-year study – Tourism Industry (23/01/2015 – Sondela Academy - City & Guilds)

Accommodation Services

Reception Services

Food & Beverage Services

Proficiency Chef

Nature – Animal Care Giver

Nature – Field Ranger

General – First Aid & Fire Fighting

Certificate: Personal and Professional Leadership development programme Level 1 – I am responsible

I am in charge – Dr A. Wort (24/03/2017 – Sondela Academy) Certificate: Leadership and Management (ILM8600) (22/03/2017 – Sondela Academy)

Managing my Business

Certificate: Education training and development: (22/01/2016 – Sondela Academy) Diploma: Diploma in Food Preparation and Culinary Arts (01/2015 – 01/2017 Sondela Academy/ City & Guilds)

WORKPLACE EXPERIENCE

Name of Institution CTC Catering

Workplace experience Waitress

Name of Institution Sondela Academy

Duration 27/01/2014 to 23/01/2015

Workplace Experience Sondela Share Block

Accommodation Services

Reception Services

Basic Food & Beverage Services

Basic Food Preparation (Kitchen)

Captive Animal Care

Site Guiding

Field Ranger

Reason of Termination: Completion of the training programme. Name of Institution Sondela Academy

Duration 08/02/2015 to 27/01/2017

Workplace Experience Sondela Share Block

Sondela Main Kitchen

5* Country House Kitchen

Coffee Shop Kitchen

Avalon Springs Resort (Montagu)

Reason of Termination: Completion of the training programme. Name of Institution Tshukudu Game Lodge (Hoedspruit) Duration 01/08/2017 – 30/07/2020

Workplace Experience Receptionist,

Reception duties & skills

Responding to guest queries, bookings requests telephonically, via email and in person.

Pan Hospitality

Microsoft Word/ Outlook and Excel

Checking in guests, showing them to their allocated rooms

Room allocations, distributing the necessary keys amongst staff and guests

Respond courteously to guests’ requests, general operations of the front desk, smooth booking service and overseeing all operations in the absence of Lodge Manager and Assistant Manager, and Responsibility to the required standards.

Preparing bills and dealing with payments.

Provide guests with information, answer their queries and deal with complaints

Inform new guests of meal times and orientation of property. Reason of Termination: Retrenched due to COVID19.

REFERENCES:

Melgard Meyer: Group Operational Manager

Abri Meyer: Resort Manager

Administration Tel: 014-***-****

Additional references available on request.



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