Ammar Sheikh

Shine park,

paradise colony

Amravati, Mah

+91-942*******

adl3hv@r.postjobfree.com

SUMMARY

Experience Automotive Service Advisor skilled in exceeding service goals and company expectations by explaining options and maintaining high standards of customer service, Friendly, outgoing,and resourceful with strong listening skills and the ability to ask the right questions to quickly diagnose problems.

HIGHLIGHTS

• Good listener •Problem solver

•Strong communicator •Quality- focused

•Analytical •Customer oriented

•Energetic •Knowledgeable

•Foreshadow • Accountable

•Quick Learner •Strong technical

•Coverter of insatiable acumen

EXPERIENCE

Universal Motors

Work & Body Shop Supervisor. Dec 16 to Jun 17

Badnera Road,behind Kasturi gasoline

Amt,Mah

● Demonstration to Manage multiple task and deadlines.

● Understanding Suitable work Process with a accurate and customer satisfaction

● Make deal work convertibles into healthy relationships

● Make workfull with worthy environment

● variously varying customer handle

Aspa Bandsons Auto pvt Ltd Maruti Suzuki Arena

Badnera Road, Saturna,

Job Role: Automotive Service Advisor Feb 2017 to Mar 2018 PROMOTED AS

SERVICE MANAGER MAR 2018 TO JUN 2021

Aspa Bandsons Auto pvt Ltd Maruti Suzuki NEXA

MIDC Amravati, new express Highway

Amt,Mah

● List customer concerns and probe to get root cause for diagnose problems

● Verify Current vehicle warranty coverage and explain fee structure.

● Prepare accurate and detailed repair orders that describe customer concern,known issues,and likely causes along with services and repair required.

● Maintaining Extreme levels of customer satisfaction at all by taking care of their needs and demands.

● Continuously increase knowledge of dealer service,fees,and repair needs.

● Make all schedule w.r.t mileage/year repair information estimate and skip cause of same to encourage preventive maintenance to keep car at its peek performance.

● Drew out problem those apathetic,hearing prospectus of customers,help them to get perfectioned Satisfactions PROMOTED AS

BODYSHOP MANAGER NOV 2020 - CURRENT

Aspa Bandsons Auto pvt Ltd Maruti Suzuki NEXA

MIDC Amravati, new express Highway

Amt,Mah

● Attends accidentally damage car

● Probe of OD, TP Damages with in line of concurrency.

● Keen abservation of damage by cause said to get known severity of Loss,Either need TP declaration or not By Insured,

● Knowledgeable about Every Working Ethics of Insurance Company, Which are in Insured.

● Self justification of cause of accident and line of damage car for customer satisfaction for before and after approval by insurance end,

● Make a accurate estimate with essential compliances, by salvage,%deduction on panels,and depreciation,

● Paint% deduction by year,IDV etc.

● Intimate claims,

● Do servey on behalf of Customer, explaining wants by customer,how these casualties happened,What are old damage and What are new ones,which are repairable and what are replaceable.

● Extreme Efforts full of Convencing to insured about Non Allowed panels.

● At Certain points needs a valid Investigation Make Insured be at True justification of Said

● Making Flawlessly car as what is before accident on basis of approval got of repair,

● Do Bills and Discuss about Liability to Settle Claim. EDUCATION

Dnyanmata High School- Xth

Pr Patil College of engg - Diploma in Mechanical Engg 2016 DECLARATION

I here by decree & declare that all above furnished information is true to the best of my knowledge,and if given an opportunity I promise to give best abilities to achieve consistently best to the organisation. Ammar Sheikh

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