MELANIE PILLAY

O F F I C E A D M I N I S T R A T I O N M A N A G E M E N T

+ 2 7 ( 0 ) 82 590 0426 m e l a n i e p i l l a y 0 2 @ g m a i l . c o m P E R S O N A L S TATEMENT

Accomplished and multi-skilled professional Administrator with considerable experience in general accounting and office administration management functions. Resourceful and committed to exceeding employer expectations with the ability to heighten productivity and enhance internal controls in accordance to best accounting principles to ensure traceability, visibility and accountability.

My greatest strengths are the ability to meet all expectations and to ensure the highest levels of integrity, service delivery, confidentiality and commercial awareness. I’m a strong team player with excellent administrative and accounting support skills. Focused on set performance targets, organisational efficiencies and positively contributing towards consumer value, company revenue and growth.

C A R E E R S U MMARY

2018 FET CERTIFICATE - OFFICE ADMINISTRATION MANAGEMENT Services Sector Education & Training Authority

2018 COURSE - SHE REPRESENTATIVE FUNCTIONS

NOSA

2018 QUALIFICATION - CUM LAUDE COMMENDATION

OXBRIDGE ACADEMY

2017 DIPLOMA - BUSINESS ADMINISTRATION

OXBRIDGE ACADEMY

2004 COMPUTERS

CAREERS 2000

2003 GRADE 12 - NATIONAL SENIOR CERTIFICATE

AVONFORD SECONDARY

C A R E E R S U MMARY

POSITION DURATION COMPANY

Feb 2020 to Present Creditors Clerk & Administrator Toyota Forklift Mar 2018 to Jan 2017 Administrator Toyota Forklift May 2013 to Feb 2018 Procurement Clerk & Administrator Sagewise Procurement Feb 2012 to Feb 2013 Administration Clerk Compass Waste Services Feb 2011 to Jan 2012 Administration Officer Compass Waste Services Aug 2009 to Jan 2011 Administration - Accounts Otto Brothers Aug 2008 to Jul 2009 Receptionist Otto Brothers

Mar 2008 to Jun 2008 Junior Auditor & Stock Taker Otto Brothers Page 1 of 4

P R O F I L E

Melanie Lutchmee Pillay

East London, Eastern Cape, 5200

25 March 1985

South African, Asian Female

Single

Good Health

English - First language

Afrikaans - Second language

C OMPETENCIES

• Detailed knowledge of office systems and work

flow including general policies and procedures.

• Excellent verbal and written communication skills and ability to handle confidential information

• In-depth understanding of financial matters.

• Managing time, establish priorities and

delegating effectively.

• Provide the necessary support and guidance to

assist staff.

• Well-organized, detail-oriented, and able to

handle a fast-paced work environment.

• Providing a lead on all office management

issues.

• Professional communication skills along with an

innate teamwork mentality.

• High attention to detail and accuracy.

• Strong organizational and time management

skills.

• Excellent planning and prioritization skills to

handle extensive lists of tasks in an accurately

and timely manner.

• Analyse and resolve complex issues and liaise

with relevant stakeholders for resolution in a

manner that promotes positive respectful

relationships.

• Keeping office wastage to an absolute minimum.

MELANIE PILLAY

O F F I C E A D M I N I S T R A T I O N M A N A G E M E N T

+ 2 7 ( 0 ) 82 590 0426 m e l a n i e p i l l a y 0 2 @ g m a i l . c o m S O F T WARE

P R O F I C I E N C I E S

Strong skills and knowledge in working with

Microsoft Office applications, including

Internet, email, word processing, spreadsheets

and databases. I have the ability to create and

format Excel spreadsheets, create tables, and

navigate through Excel data, including sorting and filtering data. In addition, I have experience in the efficient use of general accounting and In-house

data base systems including Sitrep software

package.

P R O F E S S I O N A L

S K I L L S

LEADERSHIP

• Strong leadership skills, with ability to lead in a fast-paced environment.

• Developing and executing strategies.

• Managing time, establish priorities and

delegating effectively.

• Drive to achieve 100% on time service

delivery, both internally and externally.

• Provide the necessary coaching, support and

guidance to assist staff.

• Apply sound judgment to identify and resolve

challenges.

• At all times interpreted company health and

safety policies to workers and enforced

safety regulations.

• Ability to focus on the fine details without

losing sight of the big picture.

• Creative thinking with the substantive

technical knowledge to make plans into

reality.

E X P E R I E N C E

Feb 2020

to

Present

CREDITORS CLERK AND ADMINISTRATOR

TOYOTA FORKLIFT

The following responsibilities are key factors in executing and completing all duties successfully:

General Creditors Functions

• Maintain an effective creditors and administration system to ensure that all administration accounting procedures are followed to company standards and audit requirements.

• Monitor credit standing to establish a platform to ensure maximum receivables and minimum bad debts.

• Investigating and resolved queries relating to non-payment of invoices and escalated risk issues.

• Responsible for the monthly close as well as maintenance of all accounting ledgers including monthly review of all account reconciliations and journal entries.

• Verify credit limits and adjusted accordingly to minimize risk exposure.

• Ensured consistent compliance with all relevant company policies and procedures.

• Answer all ad hoc requests related to debt management on a timely basis with an excellent service mentality.

• Assess credit limits and risk management and recommended accordingly.

• Prepared analysis of bad debts including making recommendations to management.

• Identified accounts that required special resolutions by consulting the sales representative and or escalating to management for reasonable resolution.

• Develop and maintain cooperative and effective working relationships with all external and internal customers to ensure timely payment of invoices and resolution of customer queries.

• Provide BBEEE Compliance Reports to Procurement and Expenditure

• Prepare and present Budget Forecast to Management.

• Supply the Age Analysis to Internal Departments.

• Ensured that all credit applications have been signed properly and credit limits authorized by management.

Administrational and Management Functions

• Monthly preparation of financial reports to aid management with strategic decision making.

• Maintain files, including filing of general ledger journal vouchers, accounts payable/receivable documentation and other miscellaneous filings.

• Prepare Sustainability Report to the Health and Safety Officer.

• Ensure accurate and consistent record-keeping of all customers interactions, transactions, comments and complaints.

• Opening new accounts by supplying the national branch with new account numbers.

• Ensure any issues and queries were dealt with professionally and resolved quickly and efficiently ensuring no payment delays.

• Rapidly responding to and resolving any administrative problems.

• Ordering and maintaining office stationery and equipment.

• Drafting of correspondence - letters, reports and internal memos. Page 2 of 4

MELANIE PILLAY

O F F I C E A D M I N I S T R A T I O N M A N A G E M E N T

+ 2 7 ( 0 ) 82 590 0426 m e l a n i e p i l l a y 0 2 @ g m a i l . c o m P R O F E S S I O N A L

S K I L L S

ORGANISATIONAL

• Delivering service excellence.

• Strong organisational and planning skills.

• Commercial awareness & business acumen.

• Excellent organisational skills, flexible to

changing priorities.

• Always update and inform senior

management of changes in my areas of

responsibility.

• Strong interpersonal, communication and

customer service skills.

• Demonstrate the ability to learn and use new

computer technologies to improve

scheduling, tracking and service.

• Commitment to keeping up-to-date with

technological and professional developments

to add value to my company.

ADMINISTRATIVE

• Proven office management, administrative

and assistant experience.

• Proficient in MS Office.

• Implementation and maintenance of planning

system to monitor daily, weekly and monthly

task completion progress.

• Prepare weekly and monthly progress

reports.

• Excellent communication skills and ability to

present across all media.

• Provide analysis, conclusions and

recommendations based on industry best

practice.

• Attention to detail and problem solving skills.

• Data collection, analysis and management.

• Ability to prepare clear and concise

correspondence.

• Skilled to work in a fast paced environment

and complete work on deadline.

E X P E R I E N C E

Mar 2018

to

Jan 2020

ADMINISTRATOR

TOYOTA FORKLIFT

The following responsibilities were key factors in executing and completing all duties successfully:

• Performed advanced administrational functions, involving compiling and arranging data, making math calculations, laying out and preparing reports, processing documents and maintaining records and filing.

• Preparation of Quotations.

• Exercised a high degree of initiative and judgement in managing complex and confidential documents and enquiries.

• Maintain and update client database by timeously and accurately supplying information to marketing department.

• Preparing maintenance and service contracts.

• Responsible for Credit Applications and ensure orders are placed accurately and timeously.

• Maintained compliance with all company Policies and Standard Working Procedures.

• Full responsibility for Branch Petty Cash.

• Assist with Operations Manager travel arrangements.

• Managed reception area and direct visitors, suppliers and customers.

• Identified opportunities for administrative improvement.

• Managed the cleanliness of the office and refilled office supplies when needed.

May 2013

to

Feb 2018

PROCUREMENT CLERK & ADMINISTRATOR

SAGEWISE PROCUREMENT

The following responsibilities were key factors in executing and completing all duties successfully:

• Provided administration support and assistance within the procurement department operations.

• Liaised with suppliers/vendors and assisted the team leaders in identifying potential suppliers and sourcing activities in the indirect categories of spend.

• Conducted supplier development according to BBBEEE codes.

• Prepared daily, weekly and monthly procurement reports.

• Processed purchase requests and invoices in an accurate and timely manner.

• Processed support renewals as required with the appropriate review of contract terms and costs.

• Captured and maintained information in internal systems, accurately.

• Assisted with the sourcing of suppliers by following company approved procurement processes and complete and track contract requisitions and work orders.

• Other administrative duties included; assisting with answering telephones, filing, data entry, arranging meetings and general office administration.

• Maintain compliance with all company Policies and Standard Working Procedures.

Page 3 of 4

MELANIE PILLAY

O F F I C E A D M I N I S T R A T I O N M A N A G E M E N T

+ 2 7 ( 0 ) 82 590 0426 m e l a n i e p i l l a y 0 2 @ g m a i l . c o m P R O F E S S I O N A L

S K I L L S

GENERAL ACCOUNTING

• Proficiencies in applying risk identification,

compliance standards and resolve potential

financial risk.

• Competent knowledge of general accounting,

data management practices and procedures.

• Ability to perform account reconciliations

accurately.

• Effectively reconciling accounts.

• Extensive experience in performing financial

tasks.

• Financial management and policy adherence.

P E R S O N A L

ATTRIBUTES

• Hard work and commitment - I have always

believed in working hard to achieve success in

life and commitment has been the means to that

success.

• Focus and perseverance - Throughout my

career I encountered challenges that had a

potential to off-set my goals and achievements.

My ability to overcome and conquer those

challenges was through focus and perseverance

towards a goal.

• Attitude and discipline - My positive outlook to life enables me to be receptive to new ways of

doing things and willingness to learn. Self-

discipline has been the cornerstone of my career

progression and success achieved thus far.

• Integrity and credibility - I have always been

open, truthful and ethical in my conduct at all

times. I have earned respect among my peers,

colleagues at work, my managers and people in

my community. I have profound respect for other

people as well.

E X P E R I E N C E

Feb 2012

to

Feb 2013

ADMINISTRATION CLERK

COMPASS WASTE SERVICES

The following responsibilities were key factors in executing and completing all duties successfully:

• Daily recording of fuel and diesel including calculations of the km’s per day, utilising Sitrep to capture data input information.

• Transferred all relevant documents to various departments for customer and client purposes.

• Booking of all vehicle’s for servicing.

• Ordering of order books/ diesel books and maintaining records.

• Prepared fuel Consumption spread sheets and reports.

• Ensured license disc renewals and prepare documentation required. Feb 2011

to

Jan 2012

ADMINISTRATION OFFICER

COMPASS WASTE SERVICES

The following responsibilities were key factors in executing and completing all duties successfully:

• Provided administration support and assistance with invoicing, petty cash and data capturing.

• Assisted SMME’s with relevant information pertaining to the Government Funding and Entrepreneur Funding.

Aug 2009

to

Jan 2011

ADMINISTRATION - ACCOUNTS

OTTO BROTHERS

Aug 2008

to

Jul 2009

RECEPTIONIST

OTTO BROTHERS

Aug 2008

to

Jul 2009

JUNIOR AUDITOR / STOCK TAKER

OTTO BROTHERS

C O N TACTABLE R E F E R E N C E S

References, Certificates and Academic Records available upon request. Page 4 of 4

Contact this candidate