Amber Giselle Galvan

Livingston California, adl3a4@r.postjobfree.com, 209-***-**** Objective:

To obtain a position using skills in social media marketing, brand management, and media/content management

Skills and Qualifications:

Demonstrated experience in providing excellent customer service Proven ability to maintain sales while juggling multiple job responsibilities Strong background in social media management

Proficient in keeping customer satisfaction

Education:

Bachelor of arts in Communication May 2021

Minor in Multimedia Communication Journalism GPA: 2.7 California State University Fresno, (Fresno State) Relevant Coursework:

Visual merchandising Media writing

New media technologies Media performance

Leadership groups organization Rhetorical theory

Communication research methods Advocacy public relations Relevant Experience:

Social Media Manager & Brand ambassador, 51Fifty Energy Drink, Livingston Ca 2018-2019

Envisioned specific content to post on 51 Fifty social media page Analyzed consumer engagement

Marketed 51Fifty brand through attending events across the Central Valley Incorporated ideas to company

Cocktail server, Vyxn restaurant and lounge, Fresno California 2019- present Advertised restaurant through social media content Provided excellent customer service while utilizing upselling techniques Trained many new employees

Made suggestions based on costumer preferences

Provided accurate bills

Server, Japanese Kitchen, Fresno California 2015-2018 Greeted customers and maintained positive relationships with regular customers Analyzed certain upselling techniques to provide a better experience for customers Leadership Activities

Volunteer, Fresno State Clothing Closet Jan 2017-May 2017 Duties included aiding students to find the right look for professional interviews Organized accessories, clothes, and jewelry to maintain cleanliness