PADMANABHAN VIJAYAKRISHNA THANDALATH

Gokula Vrndavana,kappil Mekku,near Krishnapuram Panchayat Office,Kayamkulam, Allapuzha, Kerala,India 690533 H: 975-***-**** C: 975-***-**** adl36z@r.postjobfree.com PROFESSIONAL SUMMARY

Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer abilities. As a business associate building relationship with clients, recognizing new business openings, taking care of customer correspondence, conveying business contributions to clients, and making field visits. Committed to customer satisfaction and upselling products.

SKILLS

● · Guest relations

● · Inventory management

● · Strong work ethic

● · Customer service

● · Management

● · Attention to detail

● · Team leadership

● · Accountable and Responsible

WORK HISTORY

Business Associate Jan 2012 to Jan 2019

Shree Hrsikesa Enterprises – Kayamkulam, Kerala

● To generate orders from the Canteens

● To ensure that the supply is regular and there is the continuous availability of the stock.

● Visit the premises twice or thrice a month depending on the requirement.

● Pass the order onto the company godown and the company delivers product and informs me.

● Damaged or defective stock, collect details and replacement made by the company in next consignment.

● Change in price with the product, after liaising with the company and updating the pricelist in Canteens

● Effectively scheduled and distributed work assignments in alignment with operational and customer needs. Trainee, 10/2004 to 03/2005

Taj Varkala Beach Resort, Varkala – Allapuzha, Kerala

· Learned new materials, processes and programs quickly to maximize performance.

· Shadowed senior team members to learn all related jobs.

· Worked in all four departments front office, food and beverage service, food production and housekeeping. EDUCATION

Completed certification course in Human Resource Generalist, 2019 International Institute of Human Resource - Bangalore, Karnataka Bachelor of Arts (Hons): Hospitality, 2009

Queen Margaret University - East Lothian, Scotland, United Kingdom Bachelor of Arts: Hospitality, 2007

ITM Business School - Navi Mumbai, Maharashtra

Diploma In Hotel Management And Catering Technology: Hospitality, 2006 Oriental School Of Hotel Management – Wayanad, Kerala All India Senior Secondary School Certificate: Humanities, 2003 Kendriya Vidyalaya IIT Powai - Mumbai, Maharashtra