GLESLIE JOY ESPINELI

090******** adl33j@r.postjobfree.com

OBJECTIVE

Aspiring to obtain a position in the chosen institution, to further enhance my skills by exploring opportunities in other working environments.

PROFESSIONAL SKILLS AND QUALIFICATIONS

Proficient with Customer Relationship Management.

Excellent Computer and Internet Skills.

Excellent Written and Verbal Communication Skills.

Detailed oriented and fast learning capability.

Ability to work under pressure.

Ability to multitask.

Excellent time management skills and able to meet deadlines.

Flexible. Able to work in shifting schedule.

WORK HISTORY

SUTHERLAND GLOBAL SERVICES

Customer Service Representative Sales Representative Technical Support Representative

Pili, Camarines Sur, Philippines October 2016 – April 2019

TELUS INTERNATIONAL PHILIPPINES

Non-Voice (Email/Chat) Customer Support Representative

Vertis North, Quezon City November 2019 – March 2020

EDUCATION

BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT

Naga College Foundation

Naga City, 4400 2012 – 2016

ON THE JOB TRAINING

CROWN REGENCY BEACH RESORT, BORACAY

Boracay, Malay, Aklan, Philippines

December 29, 2015 – February 15, 2016

PERSONAL DATA

Date of Birth: July 30, 1995

Place of Birth: Lupi, Camarines Sur

Age: 25 years old

Gender: Female

Nationality: Filipino

Civil Status: Single

REFERENCES

Monica Milagros Mericia Palma

Team Manager

Sutherland Global Services

Jonalyn Gonowon

Operations Manager

Telus International Philippines

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

GLESLIE JOY ESPINELI

Applicant

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