DONNA HERNANDEZ OLLERES

City Address: #*** Building B., Unit 122, San Miguel St., Plainview, Mandaluyong City

Provincial Address : Blk.10, Lot 21 Lumina Homes, Tarcan 3006, Baliuag, Bulacan

096********/ adl31n@r.postjobfree.com

POSITION:

PERSONAL INFORMATION

BIRTHDATE : September 29,1989

BIRTHPLACE : Mandaluyong City

SEX : Female

STATUS : Single

PASSPORT DETAILS : P1058843A

SSS NUMBER : 34-0963850-4

TIN NUMBER : 260- 457-197-000

PAGIBIG NUMBER : 102*-****-****

PHILHEALTH NUMBER : 01-051083097-6

OBJECTIVE

To work in an environment which encourages me to succeed and grow professionally where I can utilized my skills and knowledge appropriately.

To secure a challenging position in a reputable organization to expand my learnings, knowledges and skills.

CAPABILITIES

Competent in using software including: windows, word, powerpoint, point of sales/ micros, email and internet.

Performing Administrative and Clerical Works

Bookkeeping literacy.

Stenography literacy.

Work well as a team member or independently.

Resourceful, energetic, competent, multi-task and results oriented.

Commended for dedicated work ethic.

Highly motivated to expand knowledge and skills.

Customer oriented.

Ability to work well under pressure.

Prioritized and flexible in work schedules and daily assignments.

EMPLOYMENT HISTORY

POSITION TITLE :Capturing / Filling of Documents

NAME OF COMPANY : Lloyd’s Financing Company

LOCATION : Taguig St., Makati City

From : March 05,2021

To : April2021

Doing part time job only.

Capturing data files and saving to the desktop.

Filling of customer’s documents and saving them into company’s profile list.

POSITION TITLE : Customer Service Representative / callback (seasonal contract)

NAME OF COMPANY : Curoteknika / Meralco Account

LOCATION : Meralco Head Office, Ortigas, Pasig City

From : July 26,2020

To : October 07,2020

Assisting customers via phone call.

Informing about their bills and giving feedback regarding their queries.

POSITION TITLE : Barista Maestro

NAME OF COMPANY : Emirates Leisure Retail LLC / COSTA Coffee

LOCATION : Dubai, United Arab Emirates

From : November 2017 To: July 2020

Prepare hot and cold drinks.

Participating in coffee audit standards.

Maximizing low profitability by proper handling of maintaining low food cost and labor cost.

Placed food orders for the following days.

Calmly and effective handled crisis situation.

Attended an intensive BARISTA / BARISTA MAESTRO course.

Competent in all cash handling operations.

Handled cash flows, revenues, prepared change fund, and audited deposits on daily basis.

Recognized sales slips and cash daily.

Performing weekly and monthly store inventory.

POSITION TITLE : Service Crew/ Senior Cashier

NAME OF COMPANY : Jollibee Foods Corporation

LOCATION : Metro Manila Area / NCR

From: May 2008 To: November 2017

Performed work under pressure in a fast-paced environment.

Competent in all cash handling procedures via standard basis.

Ability to work well under-pressure.

Handled cash flows, revenues, prepared change fund, and audited deposits on daily basis. Recognized sales slips and cash daily.

POSITION TITLE : Cashier/ Teller

NAME OF COMPANY : Keno/Lotto Store

From : October 01,2015 To: December 31,2015

LOCATION : Mandaluyong City

Part-time

Collecting payments.

Doing cash handling policy

Preparing and auditing cash revenues.

Recognized sales slips and cash daily.

Ability to handle the shift alone.

POSITION TITLE : Waitress

NAME OF THE COMPANY : Yellowfin Tuna House

From : October 01,2015 To: December 31,2015

LOCATION : Paseo de Roxas, Makati City

Part-time

Serving and attending customer.

Preparing the foods.

Can work and ability to do multitasking.

Doing cash handling operations.

POSITION TITLE : Factory Worker

NAME OF THE COMPANY : Yoshita Trading/ EDC Electronics

LOCATION : Mandaluyong City

From : October 15, 2007 To: January 15,2008

Assembling of mini-parts for some electrical usage.

Part-time

Installed and repaired wiring equipment for all electrical services.

EDUCATION

SCHOOL ATTENDED : INFOTECH Arts of Sciences

LOCATION : Mandaluyong City

Associate Graduate : May 2016

COURSE : Automated Office Management Major in Bookkeeping

SCHOOL ATTENDED : Gateways Institute of Science and Technology

LOCATION : Mandaluyong City

Undergraduate(2012-2013)

COURSE : Computer Science

SCHOOL ATTENDED : Rizal Technological University

LOCATION : Mandaluyong City

Undergraduate (2006-2007)

COURSE : Bachelor of Science in Office Administration Major in Computer Secretarial Education

SCHOOL ATTENDED : San Isidro National High School

LOCATION : San Isidro, San Luis, Pampanga

Graduate (2002-2006)

SCHOOL ATTENDED : Barit Elementary School

LOCATION :Brgy. Barit, Candaba, Pampanga

Graduate (1995-2002)

SEMINAR / COURSES ATTENDED / CERTIFICATES / OJT

TITLE : DepEd Training Program Call Center

LOCATION :25th and 26th Floor Robinson Cyberscape Alpha Building, Ortigas, Pasig City

COMPANY : Curoteknika

From: November 24, 2020 To: December 11, 2020

TITLE : First Aid CPR and AED

LOCATION : International Centre for Security and Safety / Dubai, United Arab Emirates

ID NUMBER : DFA0003997 / 3 years validity

DATE : November 24, 2019

TITLE : Person-in-charge Level 2/ TSI Quality Services

LOCATION : Dubai, United Arab Emirates

DATE : February 14, 2019 / valid until February 13, 2024

TITLE : Barista Maestro Programme

LOCATION : Dubai, United Arab Emirates

ID NUMBER : ELR-9471

DATE : May 08, 2019

TITLE : Barista Skills Training Programme

LOCATION : Dubai, United Arab Emirates

ID NUMBER : ELR-9471

DATE : January 22, 2018

TITLE : NCIII BOOKKEEPING COURSE ASSESMENT

LOCATION : Muntinlupa, Alabang City

ID NUMBER : 14-0084

DATE : January 2016

TITLE : On Job Training Programme / Administrative and Accounting Jobs

COMPANY : Jollibee Foods Corporations Landmark Foodcourt

LOCATION : Landmark, Foodcourt, Makati City

From: September 01,2015 To: March 01,2016

TITLE : Finishing Course for Call Center Agent NCII

LOCATION : Mandaluyong City

DATE : September 2009

CHARACTER REFERENCES

NAME : Marjorie Abrantes Lopez

POSITION : OFW/Barista

CONTACT NUMBER : 091********/ 056*******

NAME :Jhoya Mariez Royo Mandanas

POSITION : Office Staff

CONTACT NUMBER : 091********

NAME : Niki Pesongco

POSITION : Clerk

CONTACT NUMBER : 094********

I HEREBY CERTIFY THAT THE ABOVE INFORMATION IS TRUE AND CORRECT TO THE BEST OF MY KNOWLEDGE AND BELIEF.

DONNA HERNANDEZ OLLERES

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