MICHAEL DEMORAN
***** ******** **, *’Iberville, MS 39540 · **********@***.***
EXPERIENCE
**/**** – PRESENT
SALES REPRESENTATIVE > MAJOR ACCOUNT MANAGER, RJ YOUNG PROMOTION FROM SALES REPRESENTATIVE TO TEAM LEAD – OCT 2017 PROMOTION FROM TEAM LEAD TO SALES MANAGER – JUNE 2018 PROMOTION FROM SALES MANAGER TO MAJOR ACCOUNTS MANAGER – FEB 2020
Manage and build existing client account lists while providing extraordinary customer service.
Exceed sales and performance-based goals while working independently
Perform daily sales calls within the South MS region to develop the client database – input the gathered information into a parallel sales database and schedule follow-up calls accordingly.
Work with Sales Support Team to improve customer satisfaction
Conduct annual sales and performance reviews with team members – provide accountability
Set weekly, quarterly, and yearly goals with employees to ensure maximized profits for the company.
02/2013 – 12/2015
SALES & ACCOUNT REPRESENTATIVE > MANAGER TRAINEE, AARON’S, INC.
Processed sales transactions and managed current accounts
Led customers through the application process and followed up with them daily
Responsible for over 1000 client accounts – Sales through Payment processes
Maximized profit potential to achieve monthly sales goals
Managed coworkers and promoted a positive team-based work environment EDUCATION
MAY 2011
ASSOCIATE OF ARTS & SCIENCES, MISSISSIPPI GULF COAST COMMUNITY COLLEGE MAY 2005
HIGH SCHOOL DIPLOMA, VANCLEAVE HIGH SHCOOL
SKILLS
Account Management and Service
Technology & Equipment Sales,
Troubleshooting, and Maintenance
Customer Retention and Deescalation
Sales Presentation and Processes
Team Management and Accountability