NANCY HOCKMAN

*** ** ******** ****, ***’s Summit MO 64063

816-***-****

adl2oy@r.postjobfree.com

CAREER OBJECTIVE

Seeking a position to utilize my management skills and experience within the dental/medical industry.

EXPERIENCE

TEMPORARY OFFICE ASSISTANT, HEALTHCARE STAFFING SOLUTIONS, MICHELLE ATCHITY — 2013- PRESENT As a temporary office assistant I provide a range of services to different offices. In a typical day, I cover front desk duties including scheduling patients, collecting copays, verifying insurance, presenting treatment plans; I also work as a dental assistant, providing four-handed chair-side assistance.

OFFICE MANAGER, DENTURES AND DENTAL SERVICES, THOMAS J. KENNEDY, DDS — 2012-2013 Manager of a progressive dental office with on-site denture lab, including accounts payable and accounts receivable. Exceeded prior years collections every month for the 13 months of employment. I was the overseer of all aspects of OSHA and HIPPA, new employee training and follow-up. Handled all patient concerns and had above average case acceptance from patients.

OFFICE MANAGER, MY DENTIST, NICK CATALOZZI, DDS — JULY 2010-2011 Managed 15 employees, Dentrix software and converted to Next DDS, did all treatment plans and had above average success at patient acceptance of treatment. Knowledge of PPO and HMO insurance, filed claims, sent x- rays and narratives, trained new hires and existing team members in their daily job duties, controlled monthly office budget, scheduled patient appointments, oversaw account receivables, made deposits, did a weekly report of all office numbers for the week and month, tracked new patients and crown/bridge per doctor for the week, maintained all other office systems.

OFFICE MANAGER, NANCY M. PAGE, DDS — 2002-2009 Receptionist, general office duties, accounts receivable, billing insurance, scheduling treatment, handled petty cash, all bank deposits, accounts payable, financial arrangements, implement and maintain all office systems, ordered all supplies, human resources responsibilities and when needed assisted doctor with oral surgery, fills crown, bridge work, impressions and pouring up models.

OFFICE MANAGER, GEORGE D. LASATER, DDS, PA — 1998-2002 Introduced computer and implemented it from an original pegboard with “Easy Dental” computer software. Triple collection of accounts receivables. (See Above)

OFFICE MANAGER, ANN L. BARBER, DDS, PA — 1996-1998 Accounts receivable, billing, insurance, scheduling treatment, financial arrangements, implement and maintain all office systems, human resources responsibilities, general office duties, and assisted doctor as needed.

EDUCATION

Graduated 1985 - Truman High School, Independence, MO

SKILLS

Proficient in Dentrix, Soft Dent, Eaglesoft, Microsoft Word. CPR Certified through American Red Cross Cross-trained for both front and back dental office responsibilities

REFERENCES

References available upon request.