Brgy Executive Assistant

KIMBERLY ESIBES

099******** ********************@*****.***

*** ********** ********** *********** **** Metro manila

CAREER SUMMARY

I have years of experience in the area of Customer Service in Sales. I am a highly skilled communicator, able to quickly establish rapport with clients and peers. My key strengths are flexibility and the ability to build professional relationship while maintaining enthusiasm and humour.

EMPLOYMENT HISTORY

RJ GLOBUS (Jan 2021 – April 11, 2021)

3rd floor Rockwell Business Center Pasig City

Customer Service Representative (voice/back office)

Answering customer’s inquiry, processing refund or redelivery of the item.

Answering emails and processing maintenance requests, creating ticket and performing some outbound calls.

Global Payments(June 2020-Nov 2020)

12th flr Sheridan Rockwell Business Center Mandaluyong

Customer Service Representative ( voice)

Answering customer’s inquiry regarding monthly statement.

Sending emails and processing maintenance requests.

INSPIRO (Sept. 2014-June 2020)

6781 Ayala Avenue cor Paseo de Roxas ave, Makati city

Sales Chat Agent

Communicate with customers through live chat.

Answer customers inquiries and product selling.

Achievements:

Awarded as April 2019 Top performer

Awardee for QA, Q2, Q3, and Q4 2017 - 2019 as chat top performer.

Awarded as an overall champion for exemplary performance with the highest number of sales on Aug.2015

GNM2 Corporation (June 2013 – May 2014)

163 Porvenir St. San Isidro brgy. 20 Pasay City

Executive Assistant

Answering phone calls, screening visitors

Organizing documents and performing basic bookkeeping skills

VFC Land Resources (April 2012 – 2013)

Puregold Paso de Blas, Paso de Blas Road, cor. East service road, 1448 Valenzuela City

Engineering Assistant

Answering phone inquiries and assigned in checking building status

Educational Background

Asian Institute of Computer Studies

Information Management (Graduate)

College June 2008 – May 2010

Personal Background

Birthday: Aug. 14, 1990

Religion: Born Again Christian

Birthplace: Quezon City

Status: Single

Citizenship: Filipino

Skills

Computer literate in Microsoft Office and Excel

Excellent verbal and written communication

Strong interpersonal skills

Character Reference:

Antonette Molet

INSPIRO Coach

093********

Camelle Esibes

Everise Philippines, Global Quality Assurance Analyst

092********

Danny Petallar

Engineer

092********

Contact this candidate