Airtel Customer Care

SATINDER KAUR

Phone No: 226-***-**** Email: ****************@*****.***.

OBJECTIVE:

To work in organization where I can acquire new knowledge, sharpen my skills, and put my efforts on achieving organization as well as individual goals.

EDUCATION:

Bachelors of Computer Application in Guru Nanak Dev University, Punjab India.

Post-Graduation Diploma of International Business Management in St. Clair College Windsor, Canada.

Post- Graduation Diploma of Human Resource Management in St. Clair College Windsor, Canada.

EXPERIENCE:

Job Title: Customer Care Representative

Dates: From March 2017 to Sept 2017

Company& Location: Airtel Service Centre/ Punjab India.

Responsibilities: Resolved the customer complaints via phone or Email. Inform the customers regarding prepaid-postpaid deals.

Job Title: Crew Member

Dates: From 2018 to 2019

Company& Location: McDonalds/ Leamington Ontario.

Responsibilities: Greet the customers when they arrived. Take Orders and Accept payments.

Job Title: Shift Manager

Dates : From 2019 To 2020

Company& Location: McDonalds/ Surrey BC.

Responsibilities:Monitoring the performance of crewmembers. Receiving the customer calls and solve their problems .Directing the daily operations of restaurant.

SKILLS & ABILITIES:

Ability to work with team with positive and friendly attitude.

I have experience to deal with customers.

Ability to handles the customers by face to face and by phone calls

Flexible to do work any time.

Proficient in MS Excel, MS Word, MS PowerPoint Etc.

Always be ready to learn something.

Work well under pressure to meet timelines.

Excellent communication skills to interact with customers.

Strong Analytical and problem solving skills.

Contact this candidate