Social Media Tourism

Mimi Vielhauer

**** ********* *****, *******, **, 32824

Phone: 407-***-****

Email: adl2lq@r.postjobfree.com

Objective

I am a proven hospitality/ tourism professional with the ability to train and/or learn new skills. I have over 15 years of experience in the tourism industry. I met or exceed sales goals. I have a passion for tourism and selling.

Ability Summary

● Sold motorcoach transportation and hotel rooms to Domestic and International Tour Operators,

receptive operators, sports teams and fans, church groups, social and fraternal group, DMC's, MICE and corporate groups and events

● Booked field trips and in state/out of state multi-day trips for schools and produced vendor bids for applicable counties

● Attend domestic and International trade shows, and local networking and promotional events to expose the company to new and existing clients. Attended educational seminars to gain updated information on current trends and safety changes to the hospitality industry

● Scheduled and carried out sales calls to promote the company to new and existing clients

● Worked the Government and Military leisure and group markets

● Responsible for marketing including social media set up and posts, design and production of fliers, brochures and

profile sheets also assisted with the design and layout of websites.

● Produced marketing plans including budget revenue, marketing (brochures, fliers, pay per click, profile sheets), social media, trade show attendance and

sales calls. Monitored ROI for all active campaigns

● Start up team experience

● Contracting for hotels / schools for car service and daily shuttle service

● Regional Director of Sales for seven hotel properties.

● Met or exceeded revenue budgets.

● Computer programs Motorcoach Manger, Distinctive, GoPax, Vendorlink, and Microsoft Office

Employment History

07/2019 - 11/2020

Sales and Marketing

MCA Transportation, Orlando, FL

Handled the sales for select tour and receptive operators, student market, military/government, social, DMC and MICE. Social media marketing posts and profile sheet development were also part of my duties. Worked with the operations department to make sure all details of the charter were correct. Attending trade shows, networking events and educational seminars to help maintain current customers, secure new contracts, and keep up with the current events and status of the industry. Secured a large multi-week series for an International tour receptive operator. Handled bids and RFP's from various counties for both school and city transportation needs.

07/2014 - 07/2019

Sales and Marketing

Express Transportation, Orlando, FL

Job duties included sales and marketing for this motorcoach company. Markets specialized in included Student Market, domestic and International tour and receptive operators, social, local schools (field trips, sports, and within Florida and out of state multi-day trips), corporate, sports, DMC and MICE. Posted in all social media outlets and designed all marketing materials including profile sheets, brochures, website development and fliers. Worked with DMC to assist with route information. Worked closely with the operations department to make sure all charters were complete. Attended trade shows both domestic and International along with attending local promotional, networking event and sales calls. Set and worked within a budget for all aspects of marketing. Attended educational seminars to keep current with trends within the industry.

03/2011 - 06/2014

Director of Sales and Marketing

Caravan Transportation, Orlando, FL

Promoted the company using various marketing platforms including social media, trade shows (domestic and International), assisted with the website development, sales calls both local and out of town, networking and promotional events. Priced/filled out RFP's for numerous school boards and county governments throughout Florida to an approved vendor within their county. Markets developed or worked included domestic and International student tour and receptive operators, Government, local student market (including field trips, sports events and multi-day trips), DMC, social, MICE, Domestic and International tour and receptive operators. Met and exceed sales goals. Annually increased revenue by increasing client contracts, local school vender bids and rates.

Education History

Communication Arts

Bachelor's Degree

University of Cincinnati, Cincinnati, OH

Certificates

12/2020

Post Crisis Hospitality Management Certificate, University of South Florida

08/2018

Certified Student Travel Professional (Student Youth Travel Association)

01/2018

Certified Travel Industry Specialist (American Bus Association), American Bus Association

Honors and Activities

Women In Buses- Co-Chair Communication 2019-current

Women In Buses- Chair Tour and Travel Committee 2017-2019

Student Youth Travel Association - International Committee 2017-2019

Student Youth Travel Association - Safety Committee 2017-2020

Girl Scout Volunteer / Leader 2009-current

HSMAI Heart and Soul Award Winner Orlando Chapter

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