*** ***** **** *** *** 1354 Pensacola, FL, 32503
PENSACOLA CHRISTIAN COLLEGE
Computing Cybersecurity Candidate (Expected graduation May 2023)
Introduction to Information Technology
Introduction to Programming
Data Structures and Algorithms
Object Oriented Programming
PLANTATION BAPTIST CHRISTIAN SCHOOL
High School Diploma (May 2018)
Civil Air Patrol
Diligent professional with 3.5+ years of experience and a proven knowledge of conflict resolution, customer communications, and customer needs assessment. Aiming to leverage my skills to successfully fill the Technical Support Specialist role at your company.
Technical Support Specialist
Abeka Homeschool, Pensacola, FL / Jun 2018 - Present
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Develop training materials and procedures, or train users in the proper use of hardware or software.
Subway, Davie, FL / Jul 2017 - Apr 2018
Clean food preparation equipment, work areas, and counters or tables.
Take orders from customers and cook foods requiring short preparation times, according to customer requirements.
Landscaping Under the Son, Belleview, FL / Jun 2016 - Aug 2016
Mow or edge lawns, using power mowers or edgers.
Care for established lawns by mulching, aerating, weeding, grubbing, removing thatch, or trimming or edging around flower beds, walks, or walls.
Use hand tools, such as shovels, rakes, pruning saws, saws, hedge or brush trimmers, or axes.
References available upon request
TECHNICAL SUPPORT SPECIALIST