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CONTACT
EMAIL:
adl2k3@r.postjobfree.com
PHONE:
ADDRESS:
*** ***** **** *** *** 1354 Pensacola, FL, 32503
EDUCATION
PENSACOLA CHRISTIAN COLLEGE
GPA: 2.39
Pensacola, FL
Computing Cybersecurity Candidate (Expected graduation May 2023)
Relevant Coursework
Introduction to Information Technology
Introduction to Programming
C Programming
Data Structures and Algorithms
Computer Security
Cybersecurity
Object Oriented Programming
Extracurricular Activities
Flag Football
PLANTATION BAPTIST CHRISTIAN SCHOOL
Plantation, FL
High School Diploma (May 2018)
Extracurricular Activities
Civil Air Patrol
Cyber Patriot
Flag Football
Basketball
CAREER OBJECTIVE
Diligent professional with 3.5+ years of experience and a proven knowledge of conflict resolution, customer communications, and customer needs assessment. Aiming to leverage my skills to successfully fill the Technical Support Specialist role at your company.
EXPERIENCE
Technical Support Specialist
Abeka Homeschool, Pensacola, FL / Jun 2018 - Present
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Develop training materials and procedures, or train users in the proper use of hardware or software.
Sandwich Maker
Subway, Davie, FL / Jul 2017 - Apr 2018
Clean food preparation equipment, work areas, and counters or tables.
Take orders from customers and cook foods requiring short preparation times, according to customer requirements.
Landscaper
Landscaping Under the Son, Belleview, FL / Jun 2016 - Aug 2016
Mow or edge lawns, using power mowers or edgers.
Care for established lawns by mulching, aerating, weeding, grubbing, removing thatch, or trimming or edging around flower beds, walks, or walls.
Use hand tools, such as shovels, rakes, pruning saws, saws, hedge or brush trimmers, or axes.
REFERENCES
References available upon request
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JONATHAN ALLISON
TECHNICAL SUPPORT SPECIALIST