Matshingana Abongwe

PROFILE:

I am a self-motivated and resourceful, I am very passionate about the office work. I can communicate effectively with everyone and would be an asset to any employer who respects loyalty & responsibility. I possess excellent on working hard and overtime. I am willing to accept challenges and currently looking for an opportunity to join your dynamic and ambitious team.

: PERSONAL DETAILS

Date of Birth: 08 June 1993

Sex: Female

Age: 27

Marital Status: Single

Nationality: South African

EDUCATION: Grade 12 (2012)

National Certificate (Melusi)

Senyukele S.S.S (Mount Ayliff)

Human Resources Management N6 ( 2017)

South African National Senior Certificate Ingwe Tvet College

(Maluti)

EXPERIENCE: First 6 month Experience a t D e p a r t m e n t o f E d u c a t i o n

( k o k s t a d J Y B u ild i n g ) p r a c t i c a l Second last for a year Experience a t U m a n y a n o f u n era l

( M o u n t A y l i ff)

Unit of solving and monitoring

My involvement in the programme helped me to improve my communication skills. Having knowledge of treating clients and obey deities of work place.

adl2jl@r.postjobfree.com

+27-632-***-*** / 073-*******

Lower Brooksnek Ward 1 Po Box 219 Kokstad 4700

ROLE AND RESPONSIBILITIES AS ADMIN CLERCK

• Ability to work with team

• Excellent communication skills

• Good interpersonal relations

• Ability to work under pressure

• Computer literacy

• Organizing, leading & planning skills

• Analytic and problem solving skills

SWITCHBOARD DUTIES (6 MONTHS)

• Handling incoming and outgoing calls.

• Transfer calls to relevant extensions, take and convey messages.

• Ensure that the switchboard is manned at all times that clients.

• Assist with asset verification when necessary

NUTRITION DUTIE (6 MONTHS)

• Handling incoming and outgoing call.

• Assisting with filling and faxing.

• Attending meetings and writing minutes of agenda.

• Arranging workshops and booking place.

• Printing, sorting and capturing of claims.

PENSION DUTIE (6 MONTH)

• Assisting on opening new files for those who want to nominate or claiming to GEPF.

• Assisting on sending and receiving emails.

• Using persal to check service records, supplementary, date of termination and allowance.

• Assisting on terminating deceased or retirement and resignation people from the system. DUTIES OF BIENG INSURANCE BROKER

• - capture the information of clients applying for a policy be it an Investment, Funeral or Life Cover policy.

• - Working with brokers bringing in clients and make follow ups for them until policies are approved.

• - Remind brokers of any missing or outstanding information and documents.

• - Follow up with nurses if the medical tests of clients are delayed in case of a Life Cover.

• - Answering and making telephone calls.

• - Make photocopies, faxing documents and scan and email documents.

• - Follow up with an underwriter if an application is not approved (within agreed Service Level Agreement)

• - Handle queries and give prompt feedback to broker REFERENCES MR MM kopo(Supervisor at Umanyano company ) Contact details +27-781-***-***

Mr M Mbhuto(Supervisor at Department of

Education Nutrition section)

Contact details +27-738-***-***

Miss M.C Letsela(Admin clerk at Department of

Education)

Contact details +27-397-***-***

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DEPARTMENT: HIGHER EDUCATION AND TRAINING

REP UBLIC OF SOUTH AFRICA

CERTIFICATE OF ACHIEVEMENT

NG

HUMAN RESOURCES MANAGEMENT

AWARDED TO

MATSHINGANA ABONGWE

IDENTITY NUMBER

930**********

WITH EFFECT FROM

2017-07-01

INSTRUCTIONAL * INDICATES OFFERINGS DISTINCTION PASSED LABOUR N6

PERSONNEL MANAGEMENT 6

PERSONNEL TRAINING N6

COMPUTER PRACTICE N6

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Issued by the Director-General of the Department of Higher Education and Training under dol gated authority from the Oualily Council for Trades and Occupations 36823409E

L NUMBr R H 11021019

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