Education

University of Northern Iowa, Cedar Falls, Iowa

Bachelor of Arts: Graduated December 2010

Major: History Minor: Family Services/Politics & Law

Core Competencies/Strengths

* ***** *****strated success in creating, implementing, and facilitating training and development programs.

5 years of training strategy, curriculum development and virtual training experience.

5 years of lead/management experience with a proven track record of hiring, retaining, and developing individuals and a team.

4 years of project management experience and driving talent programs.

Overseeing hiring, training, supervision and coaching of talent acquisition and talent sourcing teams.

Work Experience

Signal 88 Security, Omaha, Nebraska Jun 2020- Present

Curriculum Development Manager

I am responsible for responsible for the overall leadership and strategic direction for employee, franchise and franchise staff training and development needs in our virtual and classroom environments for our 370+ franchise locations around the globe. I am responsible for the creation, implementation, and delivery of all business-wide training efforts.

Responsible for the development of the Signal 88 training programs based on our Competency Model & company initiatives, delivered online, in the classroom and in the field.

Establish strategic learning and development plans that supports company goals.

Develop and create all curriculum that supports all training programs throughout the network.

Lead the design, development, and deployment of all training network wide.

Establishing and creating strategic organizational operations and developmental plan that support franchise owners globally.

Leading the design, development and deployment of multiple training programs that impact our Franchise Group, franchise owners and their teams.

Develop and implement a long-term training and development road map focused on creating a culture of continuous learning and alignment with Signal 88 core values.

Create and implement blended learning programs consisting in the field, classroom, and online training.

Design, develop, and implement a manager development program for internal franchise group employees.

Design, develop and implement learning and development training programs focused on employee growth and engagement for our franchise owners and their teams.

Creating and delivering training programs and initiatives for all employees, across all departments and several locations. Managing multiple training programs end-to-end across the business balancing different timelines, priorities, and deliverables.

Develop & supervise the team of instructional designers (2) so that they can be successful in their position and grow professionally.

Manage the content development & review processes, ensuring content is rich, engaging, retained and specific to the development of the audiences enrolling in the courses.

Responsible for ongoing needs assessments in coordination with the operations department and identifying performance gaps in order to proactively create training curriculum that aligns with the relevant audience, their individual needs, and learning styles.

Host the classroom training provided at Franchise Group headquarters; develop facilitator guides for field training location hosts and audit periodically for improvements

Modis Inc., Omaha, Nebraska Jun 2012-Jun 2020

Enterprise Training Program Manager

Serves as a subject matter expert (SME) who implements and ensures the delivery of employee training and development programs and supports an assigned business line(s), in accordance with core development, change management and key business initiatives. Focuses on programs that are designed to ensure appropriate organizational alignment and the execution of employee training and development strategy to engage, develop and retain talent.

Manages the effective implementation of employee training and development programs, initiatives, and activities in accordance with organizational priorities, for an assigned business line(s).

Developing and deploy enterprise-wide communication regarding operations projects, stakeholder decisions, training, corporate initiatives and business objectives.

Serve as a change management advisor, through our PERFORM program. Increasing stakeholder adoption and minimizing resistance from the field.

Trainings includes new hire (teammates) training, new business leader onboarding, upskill, refresher, soft/professional skills and ad hoc training.

Heavy project management including overseeing and driving projects deemed that are a part of executive and corporate initiatives. Responsible for keeping track of project status, outlining deliverables and updating stakeholders while motivating the team to hit target dates.

Work directly with sales, recruiting, operations and marketing teams across the company to ensure projects are on target and proper training is being facilitated.

Work on and develop cross-functional improvement projects across the enterprise as well as global initiatives and strategies.

Develop and implement talent acquisition strategies and partner effectively with all levels to ensure colleagues are properly trained.

Provides consultative services to employees and management that identify learning objectives, goals and solutions.

Partners with Corporate Training to identify developmental needs, communicates needs to instructional designers to build out courses and programs, monitors quality and provides train-the-trainer education, with a focus on supporting and/or implementing programs that facilitate employee skill and knowledge enhancement.

Supports the creation of customized curriculum and learning materials for assigned business line(s).

Facilitates curriculum to various levels of employees in both a classroom and online setting using various forms of media.

Conducts ongoing program evaluations to ensure effectiveness and makes and/or recommends modifications, as necessary.

Enterprise Delivery Manager/Enterprise Trainer

As the Enterprise Delivery Manager, responsible for the strategic direction of a remote, distributed recruiting team. Enabling Modis to locate, attract, hire and retain the most talented individuals in the IT industry. I take pride in mentoring and coaching new and existing recruiters to meet and exceed personal and professional goals.

Oversee the hiring, training, supervision and coaching of all recruiters on distributed teams around the United Sates.

Develop and implement our team’s talent acquisition strategy and partner effectively with all levels to ensure we are filling openings in a timely manner.

Built two remote recruiting teams from scratch including processes, documentation, communication, goals, metrics, reporting and stand ups that support approximately $4 million+ books of business.

Managed the effective implementation of employee training and development programs, initiatives, and activities in accordance with organizational priorities.

Conducted 28 WebEx trainings in 2018 where I created and built the decks from scratch and lead the WebEx training for an audience that included up to 200 recruiters.

Develop and execute recruiting and delivery strategies.

National training on recruiting best practices & technology.

Responsible for hiring, training, supervising and coaching recruiting team.

Responsible for coordinating recruiting efforts of team, providing recruiter training, and driving process improvements to ensure timely fulfillment of all requisitions and maximization of revenues for Modis enterprise accounts.

Train and coach recruiters on developing and implementing recruiting plans utilizing multiple channels, both internal and external.

Responsible for identifying new ideas, sources, and tools to increase recruiter knowledge and efficiency.

Identify opportunities for further growth of existing accounts.

Assess recruiting strengths for niche recruiting capabilities.

Built strong third-party relationships to expand recruiting networks.

Mentor, coach, and develop employees, foster an environment that promotes teamwork, and ensure the team is staffed appropriately to meet business needs.

Lead Recruiter/ Corporate Trainer

Corporate trainer. Travel to corporate headquarters in Jacksonville, Florida to train new recruiters to that join Modis nationwide.

Create and implement training materials for new recruiters in the Omaha branch.

Create and host WebEx trainings nationally for recruiters.

Work directly with customers to qualify positions and further understand their needs and gaps.

Research, identify and qualify candidates for client’s open IT job positions.

Train, mentor and coach new recruiters and talent sourcers in the Omaha Modis office.

Assisting with the development of all recruitment strategies.

Aiding in the development and implementation of recruitment programs.

Prioritize works for the recruiting team; direct the activities of the team and set team goals and targets.

Serve as the liaison between candidates and clients.

Extensive experience with LinkedIn Recruiter, Dice, Monster, CareerBuilder and Indeed.

Design implement and facilitated recruiting plans and objectives.

Work with hiring managers to define job requirements, outline job postings, and develop new sourcing strategies.

Leverage social networking resources to meet and recruit potential candidates

Schedule initial interviews and follow up interviews for successful candidates.

Source candidates through database mining, Internet searches, direct sourcing, job fairs, community conferences and internal referrals.

Prepare candidates for interviews through mock interviewing and candidate preparation sessions.

Work with hiring managers and staff members to coordinate starting dates and orientation.

Assist in the training and mentoring of new recruiters.

Conduct interview Q&A sessions for IT candidates around the Omaha metro area.

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