Front Desk Agent

Angela Atwater

Newport News, VA

******.*******.**@*****.***

(757) 585 - 6495

Authorized to work in the US for any employer

Work Experience

Community/Resident Assistant

American Campus Communities - Richmond, VA

January 2019 to October 2019

Worked as a leasing agent, collected resident information, created leases, and gave tours of various properties

• Other office duties: setting appointments, answering phones, scheduling appointments, collecting rent payments

• Addressed & resolved customer concerns & complaints Sales Associate

Bath & Body Works - Richmond, VA

November 2017 to May 2019

Duties included: Cashier, floor sales member, inventory, and floor set changes. Internship

NASA Langley Research Center - Hampton, VA

May 2017 to August 2017

Conduct research on titration levels of ozone on land vs over large bodies of water

• Calibration of various types of ozone sensors including a Micro Pulse Lidar (MPL)

• Calculated and created graphs, charts, and overlap functions needed for data collection over preexisting data. (Excel/Matlab)

Phone Representative

Office of Development and Alumni Relations - Richmond, VA August 2016 to October 2016

Connected with alumni over the phone to learn about what we could improve as a school as well as asking to strengthen connections by donating back to the school.

• Organized collected demographic information of VCU Alumni in excel Education

Bachelor's in Mathematics

Virginia Commonwealth University - Richmond, VA

December 2020

Skills

• Knowledge of lab techniques including general and organic chemistry, IR spectroscopy, crystallization

• Ability to follow detailed operating procedures and protocols with minimal supervision

• TA Chemistry 100/101

• VCU LEAD

• Certificate of Leadership

• Organic Chemistry I, II & Labs

• LSAMP National Science Foundation

• Property Leasing

• Research & Development

• MATLAB

• Microsoft Office

• Microsoft Word

• Public Relations

• Organizational Skills

• Cash Handling

• Laboratory Experience

• Calibration

• Microsoft Excel

• Administrative experience

• Front desk

• Data Collection

• Data entry

• Customer service

Assessments

Scheduling — Highly Proficient

January 2019

Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.

Full results: Highly Proficient

English Communication Skills: Typing — Highly Proficient April 2020

Transcribing text using a standard keyboard

Full results: Highly Proficient

Memorization & Recall — Expert

April 2020

Committing product or merchandise information to memory and recalling it at a later time Full results: Expert

Front Desk Agent (Hotel) — Highly Proficient

November 2020

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Publications

Ozone Water-Land Environmental Transition Study

https://www-air.larc.nasa.gov/missions/TOLNet/docs/meeting/Sept2017/OWLETSmerged.pdf

Contact this candidate