JULIEANN MCKENNA

Address: *** ***** ******, *********, ** 19036 · Phone: 610-***-****

Email: adl1zt@r.postjobfree.com

OBJECTIVE: To utilize my administrative and educational training in an environment where I can provide excellent service.

EXPERIENCE:

FROM: MARCH 2012 – TO PRESENT

ADMINISTRATIVE ASSISTANT, FRESENIUS MEDICAL

POSITION SUMMARY: SUPPORTS SITE DIRECTOR AS THE POINT PERSON FOR OUTPATIENT OPERATIONS.

Summary of my Essential Functions:

Manages calls to the site and direct them appropriately.

Schedule evaluations using Schedule Wise.

Greet patients and visitors as they arrive.

Collect and maintain patient deductibles and co-pays in an organized manner and tracks. Communicate any patient financial issues with Site Supervisor. Prepare and complete deposits on a weekly basis.

Manages supplies, inventory and ordering.

Act as a liaison between Outpatient Services and billing department.

Participate in continuing education to reach professional growth objectives.

Collect and distribute mail, faxes and interoffice communications.

Obtain current and up to date insurance information for current or potential patients.

Complete quantitative chart reviews daily and maintain up to date spreadsheet information.

Complete site scanning of clinical documentation using Doc Manager.

Arrange transportation for patients in conjunction with the transportation department.

Maintain a spreadsheet with patient authorizations and notify counselor/site supervisor if an authorization isn’t up to date.

Complete documentation of monthly drills for the site and submit them to the appropriate parties.

Complete appeal letters for insurance denials and communicates with the billing department.

Complete new patient paperwork including intake documentation.

Submit weekly credit card receipts and cash to the Corporate Office using Concur.

Maintain confidentiality of the site, specifically related to patient identification and documentation.

Payroll using Kronos.

Month End reports, Crown Web.

Interact with co-workers in a helpful manner which contributes to high morale.

FROM: SEPTEMBER 1999 - JUNE 2012

POSITION SUMMARY: PARAPROFESSIONAL/ADMINISTRATIVE ASSISTANT, Interboro School District

Enforce administrative policies and rules governing students

Administrative clerical duties in Pupil Services, work 1 on 1 with special need students

FROM: JUNE 2012 TO AUGUST 2012

MEDICAL OFFICE COORDINATOR/HEALTH UNIT COORDINATOR PROGRAM, DELAWARE COUNTY COMMUNITY COLLEGE

Health Unit Coordinator – Transcription of Physician Orders.

Medical Terminology – Medical Abbreviations.

Medisoft/Advanced Billing Software Certificate.

Intro to Microsoft Word/Excel Health Unit Coordinator.

Customer Service Specialist Software.

Introduction of Billing & Coding-Navinet.

SKILLS

Patient Advocate

Multi-Tasking

Works Well Under Pressure

Customer Service

Team Player

ACTIVITIES:

Volunteer Work:

Board of Home and School

Youth Club

Special Olympics

Food Shelter Volunteer at a Church

CERTIFICATIONS:

Medical Front Office

Medical Terminology

Medical Coding and Billing

Health Unit Coordinator

Excel Introduction

Word Introduction

Customer Service Specialist

Contact this candidate