DIMA BADRAN

adl1y0@r.postjobfree.com 901-***-****

**** ****** **** **, ********, TN. 38002

SUMMARY

Nine years of experience in pharmaceutical services.

Adept at dispensing medications with accuracy and efficiency.

Possess strong communication skills, consistently providing exceptional customer service.

Increased overall productivity by implementing processes that improved workflow and reduced errors.

Confident and flexible in quickly mastering new technologies and information systems.

Empathetic and intuitive during client interactions and adept at building trust and strong customer relations

EDUCATION

Bachelor of Pharmacy

Al-Baath University – Homs, Syria August, 2005- September, 2011

EXPERIENCE

-CVS Pharmacy, L.L.C. October 2018- July 2020

Certified Pharmacy Technician

-Security Forces Hospital, Riyadh, KSA October 2012-October 2016

Pharmacist

Communicated directly with doctors' offices via telephone, fax, and email.

Accurately pulled medications from the shelves for Pyxis replenishment and delivered them to the various patient care areas.

Extended patient engagement with extra counseling and follow-up adherence calls.

Retrieved, counted, and measured drugs and capped and uncapped vials and bottles.

Verified accuracy and completeness of information on prescription and refill requests.

Dispensed and delivered patient medications to patients throughout the hospital.

Labeled all products appropriately, including cautionary and auxiliary labels.

Calculated, weighed, measured, and mixed ingredients with expert precision.

Accurately recorded compounded products and prepared appropriate labels.

Filled departmental requisitions and crash cart medication trays.

Provided friendly customer service at prescription drop-off and pick-up counters.

Appropriately resolved customer issues, complaints, and questions.

Communicated with all customers and staff in an effective and professional manner.

Proficiently processed and dispensed written, oral, and electronic prescriptions.

Maintained proper compliance logs, including those for refrigerator temperatures and IV hood maintenance.

Oversaw the pharmacy technicians' drug preparation and distribution activities to provide safe, efficient care for patients.

SKILLS

Excellent communication

Bilingual in English and Arabic

Microsoft Office

Exceptional patient care and interaction

Inventory management

CPR certification

Pyxis system

Pharmaceutical distribution familiarity

Patient counseling expert

Abbreviations comprehension

CERTIFICATIONS

Pharmacy Technician Certification Board (PTCB) February 2, 2018-Current

Contact this candidate