Diana Y. Farina
********@**********.*** Chicago, IL 773-***-****
EDUCATION
Gettysburg College Gettysburg, PA Expected Grad Date: MAY 2021 Bachelor of Arts in Sociology and Spanish GPA: 3.78 Study Abroad
Pontificia Universidad Católica del Perú Lima, Perú Spring 2020
WORK EXPERIENCE
Peer Learning Associate, Spanish Department Gettysburg, PA AUG. 2019 - DEC. 2020
● Coached approximately 5 students in weekly one-on-one and/or group sessions to help enhance their Spanish skills by facilitating grammar and conversation lessons.
● Adjusted to individual student or group needs by understanding their Spanish level and providing appropriate resources.
Manager, La Playa Concessions Chicago, IL Seasonal MAY 2016 - AUG. 2020
● Trained and coached staff members on customer service skills, health, and safety standards.
● Oversaw employee work in front and back of house to ensure policies, regulations, and food safety guidelines.
● Designed and approved restaurant menus.
Student Supervisor, Musselman Library Gettysburg, PA AUG. 2018 - DEC. 2019
● Assisted in the training and oversight of 15 student employees on library operations, such as, checking in/out materials, picking up/transferring phone calls, and managing electronic and printing resources.
● Enforced professional behavior and employee engagement to ensure exemplary customer service.
● Taught first time visitors and students how to browse the library catalog through MUSCAT Plus Software.
● Performed library opening and closing duties, including locking/unlocking doors, turning on/off electronic equipment, and maintaining each floor in order. Student Assistant, Sociology Department Gettysburg, PA AUG. 2018 - DEC. 2019
● Provided administrative support for office operations.
● Photocopied, scanned papers, ran campus errands, and made event flyers.
● Supported event planning and the Sociology Department’s Subculture (newsletter). AWARDS & RECOGNITIONS
● Holly Gabriel Memorial Award Gettysburg College - Sociology Department APR. 2021
● Sor Juana Inés de la Cruz Award Gettysburg College- Spanish Department APR. 2021
● Seibert International Education Experience Fund Award Gettysburg College NOV. 2019
● Alpha Kappa Delta Member International Honor Society of Sociology SEP. 2019
● Hispanic Scholarship Fund Scholar SEP. 2019
● Nominated for Miguel de Cervantes Award in Spanish Gettysburg College SEP. 2019
● Dean’s List (6 semesters)
● Commendation List (1 semester)
SKILLS
● Languages: Spanish (Native speaker who knows how to speak, write, and read at an advanced level)