Rock Customer Service
Resume:
WORK EXPERIENCE
Contracted Driver
Instacart - Little Rock, AR
August 2017 to Present
Quickly and accurately check out all items using a Point of Sales (POS) system.Memorize common PLU codes for speed and efficiency.Ensure items being purchased for customers are of excellent quality.Maintain a clean and safe work environment.Pack items carefully to ensure that they arrive to the customer in perfect condition and accurately label so that they are routed accurately to customers.Assist other shoppers with orders as needed Dispatcher
Triple S Alarm - Little Rock, AR
March 2017 to December 2017
• Monitored various systems for the appropriate alarm signals and provided response.Administered outgoing calls and evaluated the requirement before dispatch.Processed and completed alarm activities as per required handling procedures.Ensured compliance to the departmental policies and procedures.Managed phone calls and redirected it to the appropriate individual or department.Provided optimal level of customer services and decided low and high priority of alarms.
Line Worker
Good Ol Days - Little Rock, AR
October 2015 to June 2016
Responsibilities
Receive food items and ensure appropriate storage
Operate food processing equipment.
Ensure that all raw food items received are of good quality and appropriate quantity. Sort food items according to their type.
Ensure that the same type of food items are stored together. JAMELIA
RANSOM
Little Rock, AR
************@*****.***
Outgoing and dynamic salesperson with a strong sales background and knowledge of suggestive selling and other sales techniques. An independent worker with the ability to inform and excite potential customers experience. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Skills Used
Good powers of observation to spot problems with produce. The ability to maintain concentration for repetitive tasks. Accuracy and attention to detail.
Good teamworking skills and the ability to work alone. A willingness to work flexibly.
Shift Leader/Server
Waffle House - Little Rock, AR
April 2013 to January 2016
Responsibilities
Collect payment from customer, provide customer service, take orders from patrons, serve food and beverages to patron, prepare check and make recommendations to patrons. Supervise workers for second.food cost, and audits. Skills Used
Leadership
Customer service
Cashier
Intermediate excel
Typing
Cooking
EDUCATION
Diploma in High school
Hall High School - Little Rock, AR
2009 to 2013
SKILLS
• Customer Service (6 years)
• Cashier (6 years)
• Cooking (4 years)
• Server (4 years)
• Line Production (2 years)
• Delivery Driver (2 years)
• Housekeeping (3 years)
• Phone Etiquette
• Computer Literacy
• Driving
• Typing
• Shift Management
• Cash Handling
• Communication Skills
• POS
• Sales
• Computer Skills
CERTIFICATIONS AND LICENSES
Customer Service Rep Certificate 1 & 2
November 2016 to Present
Patience,Attentiveness, Clear Communication Skills, Knowledge of the Product, A Calming Presence, interviewing, the 4 types of resumes, Goal Oriented Focus,Persuasion Skills,computer literacy, and telephone etiquette. Driver's License
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