Leslie M. Rivera

DYNAMIC EXECUTIVE ADMINISTRATIVE ASSISTANT

*** *** ***** *******, ********, NY 11209 adl1v4@r.postjobfree.com 646-***-****

Ambitious Adaptable Resourceful Results-Driven Dedicated

Growth-Minded Administrative Professional with 24 Years’ Executive-Level Expertise

Highly Motivated and Tenacious with proven track record in successfully managing and directing productive office operations and administrative oversight. Keen understanding of key business requirements for successful organizational development. Able to balance multiple and ever-changing priorities amid challenging conditions and schedule-driven environments. Eager to excel via stellar performance within a challenging Executive Administrative role.

PROFILE OF QUALIFICATIONS

Customer Service and Support

Strong Interpersonal Skills

Conflict and Issue Resolution

Office Workflow and Task Management

Precision-Oriented / Attention to Detail

Process Improvement / Project Management

Creative Problem-Solver

Articulate Communicator

Impeccible Work Ethic

Technical Proficiencies: Microsoft Office Suite Adobe Acrobat Share Point PeopleSoft

Areas of Specialized Experience and Expertise

Office Operations and Management

Strategic Planning and Coordination

Proofreading / Editing / Document Creation

Executive / C-Suite Administrative Support

Complex Scheduling / Calendar Management

Collaborative, Cross-Functional Team-Player

CAREER HIGHLIGHTS

Trusted executive-level business administration expert able to apply critical thinking, sound judgment, and decisive decision-making to leverage resources and initiate actions that enhance business and management capabilities.

oWell-respected professional with exceptional ability to successfully support corporate leaders and management teams while maintaining efficiencies that contribute to financial, operational, and organizational success.

Solid relationship-builder able to cultivate mutually beneficial partnerships with skilled ability to achieve maximum productivity via highly effective multi-tasking, organization, prioritization, and stellar time management.

oBuilt trusted rapport and collaborative relationships with executive team members and other key stakeholders.

Strong technical and analytical acumen to clearly and accurately understand internal/external customer needs and overall business objectives to execute solid solutions-oriented strategies and maximize opportunities for improvement.

oChampioned efforts to reduce and control costs while providing insightful recommendations and modifications to strengthen controls and improve processes, procedures, and overall workflow management.

Exemplary record of performance excellence proven by reliably meeting established benchmarks and exceeding goals.

oSuccessfully applied prioritization skills to efficiently orchestrate logistics of international/domestic travel (including hotel / air / ground / dining) and prepared detailed itineraries and agendas within fast-paced, deadline-oriented environments.

oConsistently maintained high-level integrity while safely guarding confidential and highly sensitive information.

CAREER TRACK

Freshfields Bruckhaus Deringer 12/2019 - Present

Legal Secretary/Personal Assistant

Right hand to Head of Financial Institutions Disputes Group (FIDG)/Partner as well as Legal Counsel in day-to-day operational functions, including but not limited to:

oManaging International / Domestic Travel Arrangements, Logistics (Hotel, Air, Ground, Dining), Expense Reporting.

oItinerary and Agenda Creation, Meeting Coordination, Filing, Phone Coverage.

oExtensive Calendaring of Appointments, Speaking Engagements, Conferences, and Vacation Time.

Maintain of a comprehensive knowledge of fee-earners’ workloads and current clients in order to maintain an awareness of priorities and sensitivities for providing necessary assistance with arranging client visits / meetings and in meeting deadlines.

Point of contact for fee earners, offering assistance and demonstrating an ability to obtain key information.

Prepare correspondence and amend documents including proof reading to ensure accuracy and high standards are maintained

Foster & maintain strong working relationships across all levels of organization to effectively liaise with various internal departments.

Support the development of a collaborative team environment by providing support when covering for colleagues and willingly offering assistance, prioritizing tasks appropriately in order to assist colleagues for the benefit of the team.

Work flexibly and outside core hours as and when the need arises to meet deadlines and complete tasks.

Provide back-up coverage to legal team as needed.

Support fee earners in adhering to the firm’s risk and compliance by tracking and uploading engagement letters/emails and ensuring time recording is completed to meet deadlines.

Assist with the billing process offering knowledge of billing procedures, editing billing narratives, preparing client bills, and liaising with Revenue Controllers on behalf of the fee-earner as required.

Manage contacts in Outlook and Connect for fee earners.

Provide personal assistance for Head of Financial Institutions Disputes Group (FIDG)/Partner including but not limited to:

oScheduling and overseeing all personal family medical and dental appointments, school and camp enrollments and other time sensitive engagements.

oRunning personal errands including purchasing of family items of clothing, pharmacy items, family meal schedule & delivery and gifts.

oCreating & maintaining inventory of upcoming events, special dates, birthdates, etc., ensuring any prior preparation or gifts are completed/purchased and sent on managers behalf.

Moody’s Investors Service 07/2010 – 12/2019

Senior Administrative Coordinator

Reliably provided exemplary support to 2 Directors of Global Corporate Finance Department as well as Manager of Corporate Finance Group, Infrastructure (CFGi) in day-to-day operational functions, including but not limited to:

oManaging International / Domestic Travel Arrangements, Logistics (Hotel, Air, Ground, Dining), Expense Reporting.

oItinerary and Agenda Creation, Meeting Coordination, Filing, Phone Coverage, Office Workflow Management.

oExtensive Calendaring of Appointments, Speaking Engagements, Conferences, and Vacation Time.

oIssuance of Visitor Passes for entry and facilitation of work space.

oOversight of departmental Supply Ordering and Approvals.

Served as Point-Person for Administrative team; Lead bi-weekly administrative meetings.

Provided back-up coverage to Managing Director’s direct reports when needed.

Fostered strong working relationships across all levels of organization to effectively liaise with various internal departments.

Scheduled and oversaw internal/external departmental meetings, regional town halls, and senior management meetings.

Promptly processed and submited timely and accurate travel and expense reports - ensuring timely reimbursement/payments.

Crafted and maintained engaging PowerPoint presentations, spreadsheets, and correspondence, including monthly Ops Review.

Controlled operation costs through close monitoring and final approvals of all IT requests on behalf of Global Managing Director (GMD).

Performed comprehensive auditing of monthly procurement report data for GMD.

Supported CFGi team with yearly compliance audit reconciliations and ad-hoc projects as needed.

Leveraged use of ReqWriter technology program to facilitate all large equipment orders (e.g. Printers), software requests/approvals, mobile phones/contracts/upgrades and international services for all NY CFG employees.

Willis Re, Inc. 01/2005 – 02/2010

Executive Administrative Assistant / Treaty Analyst

Boosted operational growth by providing skilled administrative and treaty analyst support to Specialties team.

Demonstrated outstanding organization, multi-tasking, and time management to schedule and oversee internal/external organizational meetings, luncheons and conferences.

Managed extensive calendars of appointments, client meetings, speaking engagements, conferences, and vacations.

Accurately tracked and administered all departmental travel and expense reports as well as check requisitions.

Cross-functionally supported internal team in creating, proofreading, and editing high volume of business and personal correspondence, client presentations, exhibits, and placement packages.

Provided reliable and trusted support to confidently secure and maintain confidential information such as insurance / reinsurance, broker / client files and various logs for fast, efficient, and organized data retrieval.

Provided extensive coverage for high volume of calls while effectively assisted with processing treaty account financial breakdowns into electronic systems. Delivered exceptional executive and technical assistance on consistent basis.

Liaised with clients and reinsurers to maintain and ensure timely execution of required documentation such as Confidentiality Agreements, Broker of Record Letters, Cover Notes, Addenda and Reinsurer Confirmations of Coverage.

Processed and generated production reports through internal system, promptly distributed to appropriate departments and gathered necessary data for weekly meetings.

EDUCATION

Bachelor of Business Management (B.B.M.), Business Management, Berkeley College, New York, NY

Sigma Beta Delta and Alpha Sigma Lambda Honor Societies

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