John Whalen
*** ******* *** ****** ** *****
adl1qd@r.postjobfree.com
As General Manager my responsibilities covered all
Day to Day Operations of a Shipping Company that specialized in Expedited
Freight, Last Mile, LTL, 3rd Party Logistics and Supply Chain Management. This
included Warehousing, Inventory controls, Plus National and
International Distribution of Fragile Point of Purchase Displays along
with their components to meet precise assembly line or In-Store Installation
schedules, literally to a 1hour window in this 24/7 POP Industry. This
encompassed the marriage
of Ocean containers, Air Freight, Ground Transportation and Rail. Plus
established small package dedicated service to join the messenger
division to better handle our Proto-Type business this decrease costs
and provided better serve this time sensitive Industry.
All achieved with Company Drivers, Owner Operators and a Network of
Common Carriers. Whose Contracts and Rates, I Negotiated and Approved.
I am very interested in discussing with you, this Position, which I feel
is a perfect fit.
Sincerely,
John F. Whalen
John Whalen
PROFILE
Logistics and Transportation Manager with 25 years of Operations
management experience. Encompassing all Modes and Methods of Transportation
Plus Distribution. This has entailed P&L responsibility, sales and service
promotion, personnel management, customer service, administrative
duties and new business development. Recruiting and hiring based on
Focus Interview training, budgeting for revenue, profit and staffing.
Established separate divisions for messenger/small package, regional
skid work, over the road dedicated and LTL Shipments. Hired and trained 4 Division / Warehouse
Managers. Plus manage the import and handling of Ocean Containers for
delivery or warehousing at our 4 Tri-State warehouse/distribution/Terminal locations.
Responsible for all 4 locations and directed freight based on inventory levels and production schedules.
This just Highlights the progression of the last 20 years of my
Transportation / Logistics Career.
EXPERIENCE
1998 – 2020
Morrel Shipping, New York, Houston, Austin Texas
General Manager
• Responsible for all aspects of Corporate Operations including
complete P&L and Budgeting responsibility.
• Monitored all Freight for LTL or Dedicated assignments. This from 4
Warehouse / Distribution Centers, which I opened and Managed.
• Responsible for DOT compliance and approved all major repair
requisitions
• Expanded scope of Distribution service from regional to
national/international. At the same time assigned drivers to specific
roles and divisions to increase quality of service and decrease man hours / OT,
Plus Developed and wrote Policy and Procedures manual for drivers and
Managers to better define new responsibilities and duties, also instituted
Weekly training and safety meetings which I conducted 2 times per month, sharing this with
Division Managers as part of their training and ensuring everyone's voice was heard. This
also included Owner Operators and OTR Drivers when possible
• Set-up and managed the import, storage and distribution of Ocean and Air Freight.
• Daily interaction with Customers and their vendors to confirm piece counts and distribution schedules.
• Confirmation of Customer shipments for timeliness and content.
• Negotiated and approved all contracts and rates with Customers and Carriers’
• Manage accounts receivable & payable.
• Ensured that customs paperwork for container pick-ups and Air freight were in order. Monitor all ground and air containers to ensure that both drop and pick at Air and Port Terminals were being made by every
truck.
• Developed sales and sold upgrades to existing customers’ and their new vendors.
• Interviewed and recruited drivers and owner-operators. Set-up a network
of common carriers approved all carriers’ to insure a high level of Service and Profit.
1997-1998 Unitex, Mount Vernon, New York
Consultant/Director of Services
• Monitored Plant production in Transition from Restaurant Supply to
Sterile Hospital Gowns and Operating Room Linen Supplies.
• 750-950,000 piece Turnaround per day on average
• Responsible for all Day to Day operations of Distribution and
Service Division, including fleet management of 26 vehicles and route
management of 23 routes.
• Directed activities of 4 District Managers and 25 Drivers, covering
the New York, New Jersey and New England.
• Responsible for all Service related P&L and Budgets.
• Negotiated and won approval with Local 32BJ and Drivers on new union
contract.
• Restructured routes, resulting in decreased overtime and increased profit
• Monitored customer’s inventory of product to assure proper levels and
replacement charges.
1989-1997 All American T/C and P/C Corp., Westchester, New
York
General Manager
• Start-Up Corporation personally handled all Procurement/Purchasing
(Office set-up, Vehicles, Chemicals etc.)
• Recruited Hired and Trained all personnel ( Managers, Drivers,
Administration,Sales and Service)
• Responsible for daily operations, including all sales and service
activity.
• Development of the budget and projecting profits and revenues on a
quarterly and annual basis.
• Set-up Inventory levels based on industry experience and monthly
applications/ costs.
• Developed associations with other companies resulting in the
Subcontracting of their business to All American.
• Established routes via efficient grid system.
• Established and maintained material and supplies levels.
• Assured balanced accounts receivables.
• Maintained high customer satisfaction levels by closely monitoring
all customer service activities.
1987-1989 Orkin Incorporated, White Plains, N. Y.
District Manager
• Responsible for daily operations within the New York Region.
• Increased revenues from 1 million to 1.7 million annually.
• Responsible for the hiring and management of sales and service staff.
• Developed training curriculum for sales and service staff, resulting
in increased production and customer satisfaction.
• Oversaw development of new Union agreement and won approval from
Local 32BJ and Rank and File.
• Responsible for the budgeting of all categories of P&L.
1979-1987 Terminix International, White Plains, New York
Regional Director (1985-1987)
• Opened and Staffed a new region by restructuring existing district
operations.
• Responsible for all Operations of 4 District Managers and the 16
Branches in their territories.
• Created the positions of Regional Sales Manager and Service Director
• Budgeting and P&L accountability.
District Manager, Poughkeepsie, New York (1983-1985)
• Developed new district operations.
• Responsible for budget, staffing and the implementation of company
policies and procedures.
District Manager, Long Island, New York (1982-1983)
• Responsible for the overall operation of the third largest district
in the country.
• Developed a video training program which resulted in consistent and
quality training to sales and service personnel.
Sales Manager, Long Island, New York (1981-1982)
• Responsible for sales budget.
• Responsible for a sales staff of 35.
Sales Account Executive, Hyde Park, New York (1979-1981)
• Maintained status of number one salesperson from June 1979-June 1981.
• Averaged sales of $27,000 per month.
EDUCATION B.S. Business Administration / Springfield College/ Boston University