Maintenance Technician Customer Service

Daymond Floyd

Contact Number: 215-***-**** ● E-mail: adl132@r.postjobfree.com

PROFESSIONAL SUMMARY

Multi-talented and highly-experienced maintenance technician seeking a long-term career with a growing company that would benefit from a loyal employee that brings building maintenance and custodial expertise, great customer service, hard work and passion to the work environment, while partnering collaboratively with fellow teammates. My transferable skills include:

Highly Reliable (attendance, punctuality); Leadership; Effective Communication; Ethical; Problem-Solving

Skilled professional with strong technical and interpersonal abilities including Excellent Customer Service

WORK EXPERIENCE

Custodial Worker 2 June 2019—Present

City of Philadelphia – Division of Aviation Philadelphia, PA

Promoted from Custodial Services Trainee to Custodial Worker 1 civil service position in November 2019

. Now promoted to CW2

Completed the Hospitality Careers Program, a five-month workforce development training program

Perform hospitality and custodial functions at the Philadelphia International Airport (PHL)

Clean restrooms, stock supplies, dispose of trash/recyclables, report damages, and report security concerns

Provide travelers and general public with excellent customer service; answer questions; provide directions

Utilize skills gained in professional development classes to exceed employer and customer expectations

Maintenance Technician

February 2017—November 2019

Realty World Philadelphia, PA

Perform complete apartment turnovers: cleaning, repairing, and refreshing apartment for new lease

Check daily maintenance list for needed repairs: painting, plumbing, heating, electrical, wall patching, fixing hardware, changing locks, flooring, minor carpentry work, preventative maintenance on boiler heaters

Order and store materials, equipment and supplies; assist groundskeeping team members as necessary

Courier September 2015— February 2017

K&B Courier Philadelphia, PA

Loaded and delivered medical supplies in a timely manner to residence locations in the tri-state region

Provided great service: greeted clients, made small talk, and delivered packages safely and securely

Lead Contractor June 2009—June 2015

Hometech General Contractors, LLC Philadelphia, PA

Managed and performed home remodeling, major renovations, and total property rehabilitation projects

Performed carpentry, electrical, plumbing, paining, and flooring assignments

Led a professional skilled trades team in the timely completion of projects, within budget scope and on time

Ensured impeccable customer service and workmanship on every project

EDUCATION & CERTIFICATIONS

The American Hospitality Academy: Attained a Professional Development Certificate—October 2019

The Conover Company: Attained a Workplace Readiness Skills Certificate—October 2019

The American Red Cross: Attained First-Aid, CPR, AED for Adult and Infant Certification—August 2019

YouthBuild Construction and Maintenance Program: Construction Maintenance Diploma

Contact this candidate