JAY R VILLAREAL VILLACASTIN

**VP Cruz Street Lower Bicutan, Taguig City

Contact No : +639********* / +639*********

SSS No. : 07-2962980-1

Pag-Ibig No : 121*-****-****

Philhealth No : 11-202181234-2

Tin No : 324-910-549

Email Add : adl12h@r.postjobfree.com

OBJECTIVE:

To be employed in a company that develops competent, hardworking and responsible individual and to work in a term environment and practice career professionalism. WORK EXPERIENCE:

I’M HOTEL

Guest Service Associate /Telephone Operator

Makati Ave cor Kalayaan Ave Makati City

January 2018 - up to present

• Caters to all incoming calls from internal and external guest.

• Handles guests concern and creates room reservation

• Ensures all guest requests has been processed and relay to each department accordingly

• Conducts daily departures and wake up calls.

• Proficient in E-hors system

I'M HOTEL

Rooms Coordinator

Makati Ave cor Kalayaan Ave Makati City

August 22,2016 – January 2018

• Include assigning cleaning task

• Checking that the work is done properly and

producing reports presenting the hours work by employee. SHANGRI-LA AT THE FORT MANILA

Room Attendant

Bonifacio Global City, Taguig City

January 9, 2016 - August 19, 2016

• Responsible for cleaning and servicing guests room in order to provide a pleasant and comfortable experience for guest.

• Assigned at VIPs floor( to ensure that room has a complete set up and properly cleaned) GOLDEN PHOENIX HOTEL MANILA

Housekeeping Team Leader

Pasay City

May 2015- October 2015

• Supervise work activities of cleaning

• Checking assigned areas as team lead

• Assign worker duties and inspect work for conformance to standard of cleanliness DUSIT THANI MANILA

Room Attendant (On-Call)

Ayala, Makati City

February 18, 2015- April 30, 2015

TIARA ORIENTAL HOTEL

Room Attendant

7248 Malugay St. Makati City

September 1, 2014 - February 15, 2015

PERSONAL DATA:

Home Address : 61VP Cruz Street Lower Bicutan, Taguig, City Date of Birth : August 06, 1992

Place of Birth : Mambusao, Capiz

Age : 26 years of age

Height : 5’9”

Weight : 150 lbs.

Civil Status : Single

Religion : Roman Catholic

Nationality : Filipino

EDUCATION BACKGROUND:

Tertiary : Capiz State University

Bachelor of Science in Hotel & Restaurant Management Sigma Campus Sigma, Capiz

SY 2008- 2014

CHARACTER REFERENCES:

Lia S. Tolentino

Duty Manager

I’M Hotel, Makati City

+639*********

MARIA LOUELLA LOPEZ

Residence Manager

Infinity Suites

+639*********

Jewel Jean Mallari

Duty Manager

I'M Hotel, Makati City

+639*********

I hereby certified that the above information’s is true and correct.

Jay R V. Villacastin

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