Officer Director

Teresa A. Stillwell, RN, BSN, COS-C, HCS-D, BCHH-C

* *********** *****

O’Fallon, MO, 63368

Cell: 636-***-**** * Fax: 636-***-****

adl104@r.postjobfree.com

Objective: To obtain a position in the medical field that allows me to utilize my managerial and nursing experience to benefit the company that also offers room for advancement.

Education: Drury College, B.S. in Nursing, 1992, Magna Cum Laude

Park College, A.S. in Nursing, 1989

Experience: St. Andrews Bethesda Home Health 9/2019 to current

OASIS Coordinator

Develop quality improvement activities based on data driven outcomes and focused reviews * Developed performance improvement projects based on agencies identified areas for improvement * Monitor and update QAPI program as needed based on outcome achievement and agencies changing requirements * OASIS reviews for timeliness, completion, and accuracy * ICD-10 coding for Home Health and Hospice divisions * Communicate with clinicians and physicians for correct diagnosis input and corrections to OASIS documentation * Provide continuing education for clinicians on correct completion of OASIS assessments, plan of care development and focus of care diagnosis* Educational program development to prepare agency for transition to the No-Pay Rap system * Educational program development to prepare agency for transition to the new PDGM payment system * Assist in roll out and implementation of MatrixCare software for point-of-care documentation * Provide QI orientation and preceptorship for new QI talent * Assist in development of Best Practices for chronic disease management to improve agency outcomes and provide standardization of chronic disease management * Perform consultative activities with Clinical Manager for clinician development * Update agency policies as applicable.

Nurses and Company 1/2019 to 09/19

Quality Assurance and Performance Improvement Specialist

Develop quality improvement activities based on data driven outcomes and focused reviews * Developed performance improvement project based on agencies identified areas for improvement * Monitor and update QAPI program as needed based on outcome achievement and agencies changing requirements * OASIS reviews for timeliness, completion, and accuracy * ICD-10 coding * Communications with clinicians and physicians for correct diagnosis input and corrections to OASIS documentation * Provide continuing education for clinicians on correct completion of OASIS assessments * Educational program development to prepare agency for transition to the new PDGM payment system.

Kindred at Home 2/2018 to 12/2018

Manager of Clinical Practice – Quality Assurance

OASIS reviews for timeliness, completion, and accuracy * Communications with clinicians for input and corrections to OASIS documentation * Providing education for clinicians on correct completion of OASIS assessments * Educated clinician’s on new 2018 CoPs * Educated clinician’s on new EMR software program * Communicate with care center’s Clinical Managers and Director of Operations to report assessment findings * Worked for Arizona, Nevada & California care centers * Maintain review productivity of OASIS/Plan of Care (485)/RAP submission productivity at 30-40+ assessments per week

Amedisys Home Care 8/2013 to 2/2018

Clinical Assessment Manager

OASIS reviews for timeliness, completion, and accuracy * Communications with clinicians for input and corrections to OASIS documentation * Providing education for clinicians on correct completion of OASIS assessments * Perform ICD-9 and ICD-10 coding * Communicate with care center’s Clinical Managers and Director of Operations to report assessment findings * Worked for three Arizona care centers, and currently work for the Kennewick Washington care center * Maintain review productivity at 13+ assessments per day

VNA-Tip Homecare Inc. 6/2009 – 6/2013

QAPI Team Leader-Northern Region Illinois

Perform oversight of QAPI program for six branch offices * Assist in implementation and roll out of Home Care Home Base software for point-of-care documentation * Provide QI orientation and preceptorship for new QI talent * Provide education for the QI staff via on-site, teleconference, and webinar * Prepare branches for State and Federal surveys * Follow up on surveys and take recommended actions relating to education and quality improvement activities * Monitor branch compliance with State and Federal laws regarding QAPI activities * Assist with development and maintenance of resource centers for staff at branch offices * Assist in development of Best Practices for CHF, COPD, and Pain and Urinary Incontinence to improve outcome, rating, and standardization of chronic disease management * Perform consultative activities with branch managers for clinician development * Monitor QI’s productivity, branch outcomes, and case-mix weights on a monthly and prn basis * Complete QI employee evaluations and disciplinary reports * Review OASIS time points for timeliness, accuracy, and completion when QAPI personnel were unavailable for the northern and southern Illinois branches

Pyramid Home Health 10/2007 – 6/2009

Administrator

Ensure agency operations meet with company budget plan * Review and approve payrolls * Ensure end of month billing is accurate and completed timely * Recruit, train, and discipline office and field clinicians * Perform employee evaluations * Educate staff on updated agency policy and procedures * Utilize SHP software to monitor company and clinician outcomes, and ensure appropriate education was provided * Monitor and analyze case-mix to ensure appropriateness with national levels * Oversee care delivery and patient outcome to ensure care meets patient’s needs * Monitor Home Health Compare reports * Develop and implement action plans to address targeted outcomes reported in the HHC reports * Monitor to ensure compliance with Federal, State, and professional guidelines and standards * Ensure compliance with agency established policies and procedures * Provide point of care training utilizing McKesson software * Participate in agency planning processes in the corporate environment * Participate in PAC meetings * Implement an effective budgeting and accounting system * Review OASIS time points for accuracy in completion, timeliness, and coding

Pyramid Home Care 2006 – 2007

Clinical Nurse Supervisor/OASIS Analyst

Perform review of all OASIS time points to ensure timeliness, accuracy, and completeness * Code patient diagnosis * Provide comprehensive OASIS and documentation education to employees * Ensure services were provided and documented by clinician * Perform current and retrospective chart reviews * Provide education on State and Federal regulations * Monitor company and staff compliance with State and Federal regulations * Instruct new office and field staff of McKesson software * Review company policies and recommend changes where necessary * Assist Administrator with staffing, hiring, and disciplinary operations

House Calls Home Health 2004 - 2006

Private Consultant

Educate on proper completion of comprehensive OASIS assessment and required documentation * Work with agency on retrospective and concurrent reviews * Educate staff of State and Federal requirements and regulations * Perform quarterly clinical reviews * Available for ICD-9 coding and sequencing when needed * Forms and process development as required

Nurses and Company 2002 - 2006

Quality Improvement

Review all OASIS time points for timeliness, accuracy, and completion * Communicate with staff on corrections and additions needed for documentation * Ensure there are no discrepancies in OASIS MOO question responses as they relate to other OASIS question responses * Review additions and corrections for completion * Perform ICD-9 coding for all patients * Monitor responses to weighted MOO items to ensure agency receives appropriate reimbursement based on patients’ condition * Monitor compliance with State and Federal regulations via retrospective and concurrent chart reviews * Assist in OBQI/OBQM activities * Member of Quality Improvement Committee * Take referrals and obtain insurance authorization as needed * Develop forms as needed

House Calls Home Health 1999 – 2002

Director of Nursing

Perform concurrent and retrospective chart reviews and audits, including audits on opening paperwork * Monitor agency for compliance with State and Federal guidelines. Develop and give in-services to agency staff on health related topics * Perform Compliance Officer duties * Perform visits as needed * Develop forms and company policies as needed * Take referrals from referral sources and schedule staff * Hire and discharge personnel * Update personnel files as needed * Enter payroll for clinical visits * Manage five branch office sites and their staff * Became Director over Supplemental (Medicaid) Division in addition to Medicare Division in 2002

House Calls Home Health 1997 - 1999

Director of Quality Improvement

Perform concurrent and retrospective chart reviews and audits, including audits on new opening paperwork * Monitor agency for compliance with State and Federal guidelines * Develop and give in-services to agency staff on quality improvement in home health care * Develop a Corporate Compliance Plan and perform Compliance Officer duties * Perform visits as needed * Develop forms as needed * Develop agency OASIS Comprehensive Assessment form * Develop company policies, and educate staff on implementing said policies * OSHA trainer for agency staff * Take referrals from referral sources and schedule staff * Act as a Quality Assurance consultant as needed by Municorp Management Company

References: Available upon request

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