Artist Service Technician
Resume:
Frank Owusu Boadu
Lawrenceville, GA *****
***********@*****.***
• Photoshop,
• Word press
• Blogger and ASP
• Proficient with MS Word, Excel, and PowerPoint.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Service Technician II
Technology Integration Group - Atlanta, GA
March 2018 to Present
• Moving data to an external drive to move back at end of reimaging
• Troubleshooting and interfacing with client technical support
• Reimaging
• Imaging
• Naming Computer
• Domain Join
• Bios update
• Data transfer /setup
• Reinstall programs
• Set up programs
• Outlook setup
• Windows 10 Migration
• Deployment
• PC Install and Configuration
• Enrolling Chromebook
• MDT
• Chromebook Repair
• Dell OEM
• Remote Desktop
• Update Configuration Symantec Management Agent
• Mapping network drive
• Break Fix/Hardware
• Windows 10 Rollout
IT Support
Chico's FAS - Winder, GA
February 2016 to January 2018
• Managing and Maintaining the Servers, PC’s
• Sending emails,
• Parcel manifesting,
• Graphic artist well versed with Adobe Photoshop and Adobe Illustrator.
• Troubleshoot Information Technology issues
• Remedy ticketing system
• AS400
• RF Scanners
• Closing manifest and Virus Protection and Eradication
• Making sure every production is on track
• Adding printers to the PC's
• End user
Education
Bachelor of computer science in Network Administration American InterContinental University - Schaumburg, IL December 2018
Skills
• CCTV/MDT/DEPLOYMENT (1 year)
• Microsoft Windows
• OEM
• Technical Support
• Server Management
• Computer Networking
Assessments
Work Style: Reliability — Expert
September 2020
Tendency to be dependable and come to work.
Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
• Problem-solving skills
• Attention to detail
Contact this candidate