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Manager Office Staff

Location:
San Juan, Puerto Rico
Posted:
April 28, 2021

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Resume:

Hello

I’m Alan Rosen

**** *.*. **** ***. APT ***

Coral Springs, Florida 33065

Mobile: 678-***-****

Email: adl0lg@r.postjobfree.com

Skills/Qualifications

I have over 20 years of experience in the restaurant business and I have been in management for the last 16 years. As a restaurant manager, I have learned the following: Excellent customer service and communication skills, how to be extremely flexible, excellent problem solving skills, excellent organizational skills, how to work as a team, and how to maintain a positive attitude and a positive working environment, in addition to many other things. As a restaurant manager, I have performed the following duties: Communicate job expectations, plan, monitor, perform appraisals, and review job contributions; plan and review compensation actions; enforce policies and procedures. I achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews. I prepare and complete action plans, monitor productivity, quality, and customer-service standards, complete audits, identify trends, determine system improvements, implement changes, and resolve problems that may arise. I maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures. I comply with legal regulations, secure revenues, develop and implement disaster plans, maintain security and fire systems, and maintain parking lots and walkways. I estimate food, beverage, and alcohol costs, work with corporate office staff for efficient provisioning and purchasing of supplies, and supervise portion control and quantities of preparation to minimize waste. I estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. In addition to this, I have accomplished restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees. I have also contributed to the opening of several new restaurants throughout my career. Experience

September 2015 - August 2020

Rainforest Cafe, Sawgrass Mills Mall, Sunrise, FL - Manager

● Manage employees, schedule management and employees, maintain a positive working environment for self and all employees

● Maintain accurate inventory of all food, beverage and alcohol, order supplies when necessary

● Resolve any and all problems that may arise in a professional and tactful manner

● Maintain a “Servsafe Certification” for food preparation, delivery, and clean-up of food and drink products

2

Experience, cont.

July 2012 - September 2015

P F Changs, Aventura, FL - Manager

● Manage and maintain schedule of all employees

● Maintain accurate inventory of all food, beverage and alcohol, order supplies when necessary

● Resolve any and all problems that may arise in a professional and tactful manner

● Maintain a “Servsafe Certification” for food preparation, delivery, and clean-up of food and drink products

August 2001 - July 2012

Macaroni Grill, Pembroke Pines, FL - Manager/Food Server

● Started my career as a Food Server, and within 2 years, I began training as a manager

● In July of 2004, I started my career in management

● Worked as manager in 3 different locations, Pembroke Pines, Florida; Plantation, Florida; Kennesaw, Georgia

● Performed many of the duties listed in the skills and qualifications section Education

August 1994 - May 1998

Broward Community College, Hollywood, FL - N/A

Completed over 2 years of college (68 credit hours equivalent to Associate of Arts Degree



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