REFS/******

CURRICULLUM VITAE

OF

THULI SHEZI

Residential address: Contacts Detail

**** ******* * +27-60-421-****

PALM SPRINGS +27-71-310-****

EVATON

1984

Email address: adl0kv@r.postjobfree.com

Personal Details:

Surname : Shezi

Name : Thuli

ID no : 900**********

Nationality : South African

Gender : Female

Marital Status : Married

Criminal records: None

Educational History:

Last school attended: South View High School

Highest Grade past obtained: Grade12 (Matric)

Subject: English Mathematics Accounting, Business, Management, Economics, Ancillary

Year passed: 2014

Employment history

Company : Vodacom

Designation: Call center

Employed since: 01/01/2015 till 30/06/2015

Responsibilities

Accounts credit control, debt collection, administration and customer services

Call center (inbound & outbound calls) & Data capturing

Customer feedback on escalated matters

Conduct research and survey on customers problems and complaints

Reason for leaving: contract was six (6) months

Company: IsIkhumbuzo Secondary School

Designation: Secretary / Customer relations consultant/Admin

Employed 01/07/2015 till 31/05/2018

Responsibilities

Resolving public services delivery issues and attending to customer queries and complains giving first hand resolution on inbound and outbound calls

Attending to HR matters and queries for employers

Checking invoices –company payments in relation to service rendered to the school

Keep close contact with Gauteng Department of Education and Districts

Formulate and maintain accurate spreadsheet on all data entry and keeping records

Provide general information to customers on the Department of Education services and policies

Other Responsibilities

Arrange meetings for personnel

Management of office equipment

Handling external or internal communication and management system

Management clerical and /or other administrative staff

Organizing arranging and coordinating parent – teacher engagement meetings

Knowledge of systems

Knowledge of Microsoft office, Microsoft excel, outlook and internet

SAP BCM-CDT (COMUNICATIN NETWORK)

Manual record keeping and electronic filling

Report writing and analysis

Time management

Skills and abilities

Communication: relaying information and understanding to staff about where files need to go, explaining to people how to request information or store it is pivotal

Computer skills: managing of manual and electronically safe keeping of files, and databases can be complex, so computer skill is a prerequisite.

Discretion/and confidentiality: curtsey and understanding that is not to be used publicity or given to the wrong people.

Organization databases need organization to work correctly. Putting files in the place so they can be retrieved later is a big part of the job.

Peoples skills: Acts as an information officer to the public at large by being a friendly and active listener

Reason for leaving: furthering my studies

Company: Motus

Designation: Cash office administration

Employed since: 1 April 2019-

Duties & Responsibilities

Handle all counter cash

Perform general administrative functions at the branch

Pay-out on credits upon receipt of the appropriate signed/ authorized documents

Balance daily takings to invoices/ credit notes

Balance daily float reconciliation

Relieve switchboard whenever necessary

Accreditation and attributes which best describes my profile:

I’m a best team player (Leadership role)

I’m Honest, independent, trustworthy, competent, and dedicated individual

Results driven and consultancy orientated.

I am a very conscious individual who works very hard and pays attention to detail.

I am very much flexible, quick to pick up new skills and always eager to learn from others.

I am very passionate to give ideas that contribute in giving possible solutions.

I can interact with different kinds of people, irrespective of race, gender or character.

My success is driven by unlimited time framework and effective team collaboration

References

1.Name and Surname: Tebogo Mosetsa

2.Company Name: Vodacom SA

3.Designation: Team manager

4.Contact details: +27-68-080-****

1.Name and Surname: Ruby Mkhabela

2.Company Name: IsIkhumbuzo secondary School

3.Designation: Human Resource Manager

4.Contact detail: +27-11-850-****

1.Name and Surname: Thabo Mndaweni

2.Company Name: Gauteng Office of the premier

3.Designation: Acting Deputy Director

4.Contact details: +271*-***-****/ +270**-***-****

1.Name and Surname: Hassim Majeed

2.Company Name: Motus

3.Designation: Manager

4.Contact details: +271*-***-****

I have a wide range of experience in being a receptionist and am skilled in the use of Word, Excel, QuickBooks, and Outlook. I thrive in busy environments where I am expected to learn new skills quickly and take direction while taking initiative. I type with high accuracy at 85 WPM, am proficient in 10-key typing, and enjoy customer contact both via phone and in person, I would work diligently to make sure that I learned what I needed to as efficiently as possible.

I hope you will consider me for an interview. Please feel free to contact me at (adl0kv@r.postjobfree.com) or my mobile phone number: (060*******).

Thank you for your time and consideration,

Thuli Shezi

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