Residential address: Contacts Detail
PALM SPRINGS +27-71-310-****
Email address: email@example.com
Surname : Shezi
Name : Thuli
ID no : 900**********
Nationality : South African
Gender : Female
Marital Status : Married
Criminal records: None
Last school attended: South View High School
Highest Grade past obtained: Grade12 (Matric)
Subject: English Mathematics Accounting, Business, Management, Economics, Ancillary
Year passed: 2014
Company : Vodacom
Designation: Call center
Employed since: 01/01/2015 till 30/06/2015
Accounts credit control, debt collection, administration and customer services
Call center (inbound & outbound calls) & Data capturing
Customer feedback on escalated matters
Conduct research and survey on customers problems and complaints
Reason for leaving: contract was six (6) months
Company: IsIkhumbuzo Secondary School
Designation: Secretary / Customer relations consultant/Admin
Employed 01/07/2015 till 31/05/2018
Resolving public services delivery issues and attending to customer queries and complains giving first hand resolution on inbound and outbound calls
Attending to HR matters and queries for employers
Checking invoices –company payments in relation to service rendered to the school
Keep close contact with Gauteng Department of Education and Districts
Formulate and maintain accurate spreadsheet on all data entry and keeping records
Provide general information to customers on the Department of Education services and policies
Arrange meetings for personnel
Management of office equipment
Handling external or internal communication and management system
Management clerical and /or other administrative staff
Organizing arranging and coordinating parent – teacher engagement meetings
Knowledge of systems
Knowledge of Microsoft office, Microsoft excel, outlook and internet
SAP BCM-CDT (COMUNICATIN NETWORK)
Manual record keeping and electronic filling
Report writing and analysis
Skills and abilities
Communication: relaying information and understanding to staff about where files need to go, explaining to people how to request information or store it is pivotal
Computer skills: managing of manual and electronically safe keeping of files, and databases can be complex, so computer skill is a prerequisite.
Discretion/and confidentiality: curtsey and understanding that is not to be used publicity or given to the wrong people.
Organization databases need organization to work correctly. Putting files in the place so they can be retrieved later is a big part of the job.
Peoples skills: Acts as an information officer to the public at large by being a friendly and active listener
Reason for leaving: furthering my studies
Designation: Cash office administration
Employed since: 1 April 2019-
Duties & Responsibilities
Handle all counter cash
Perform general administrative functions at the branch
Pay-out on credits upon receipt of the appropriate signed/ authorized documents
Balance daily takings to invoices/ credit notes
Balance daily float reconciliation
Relieve switchboard whenever necessary
Accreditation and attributes which best describes my profile:
I’m a best team player (Leadership role)
I’m Honest, independent, trustworthy, competent, and dedicated individual
Results driven and consultancy orientated.
I am a very conscious individual who works very hard and pays attention to detail.
I am very much flexible, quick to pick up new skills and always eager to learn from others.
I am very passionate to give ideas that contribute in giving possible solutions.
I can interact with different kinds of people, irrespective of race, gender or character.
My success is driven by unlimited time framework and effective team collaboration
1.Name and Surname: Tebogo Mosetsa
2.Company Name: Vodacom SA
3.Designation: Team manager
4.Contact details: +27-68-080-****
1.Name and Surname: Ruby Mkhabela
2.Company Name: IsIkhumbuzo secondary School
3.Designation: Human Resource Manager
4.Contact detail: +27-11-850-****
1.Name and Surname: Thabo Mndaweni
2.Company Name: Gauteng Office of the premier
3.Designation: Acting Deputy Director
1.Name and Surname: Hassim Majeed
2.Company Name: Motus
4.Contact details: +271*-***-****
I have a wide range of experience in being a receptionist and am skilled in the use of Word, Excel, QuickBooks, and Outlook. I thrive in busy environments where I am expected to learn new skills quickly and take direction while taking initiative. I type with high accuracy at 85 WPM, am proficient in 10-key typing, and enjoy customer contact both via phone and in person, I would work diligently to make sure that I learned what I needed to as efficiently as possible.
I hope you will consider me for an interview. Please feel free to contact me at (firstname.lastname@example.org) or my mobile phone number: (060*******).
Thank you for your time and consideration,