Bpo Esl

Contact

****************@*****.***

www.linkedin.com/in/

jerichojesanreyes (LinkedIn)

Top Skills

Teaching

Data Entry

Customer Satisfaction

Jericho Jesan Reyes

English Second Language Instructor at Weblio Philippines, Inc. Philippines

Summary

Approachable and Passionate to clients

Hi! I’m Jericho Jesan Reyes, I’m looking for a job of being a Customer Service Representative or anything related to it. I’m qualified to take this position because I have accumulated the necessary skills and competence for this job. Furthermore, I have experience working in a BPO company (Uber 360 Business Solution) as a call center agent for almost 6 months. The skills I obtained will be beneficial for your company and for the client in particular. Experience

Weblio Philippines, Inc.

English Second Language Instructor

February 2021 - Present (2 months)

Japan

Self Employed

Entrepreneur

May 2020 - Present (11 months)

Davao del Norte, Davao Region, Philippines

The Church of Jesus Christ of Latter-day Saints

Executive Secretary

December 2019 - May 2020 (6 months)

Davao del Norte, Davao Region, Philippines

Provides support and performs numerous duties, including scheduling, writing correspondence, emailing, and consulting.

UBER 360 Business Solutions

Customer Service Specialist

February 2020 - March 2020 (2 months)

Davao del Norte, Davao Region, Philippines

Page 1 of 2

-Customer service professional with strong ability to multi-task, prioritize, and manage time effectively and Achieved 97% average customer satisfaction rating to date, surpassing team goal by 12%.

-Spearheaded customer referral program, increasing customer base by 5% in less than 1 month.

Philippines Baguio Mission

Records Officer

May 2018 - September 2018 (5 months)

San Fernando La Union, Philippines

Education

Brigham Young University - Idaho

Bachelor's degree, Teaching English as a Second or Foreign Language/ESL Language Instructor · (January 2021 - January 2025) University of Mindanao

Bachelor of Science - BS, English Language and Literature, General · (2019 - 2023)

BYU-Pathway Worldwide

Life skills & Professional skill · (2019 - 2020)

Page 2 of 2

Contact this candidate