Clerk Staten
Resume:
NONA R. WIJEWANTHA
Staten Island, New York *****
adl038@r.postjobfree.com
OBJECTIVE:
To obtain a challenging position that will utilize my strong secretarial and office skills, abilities and experience in the clerical field.
PROFESSIONAL EXPERIENCE:
PRWT Services Inc. Staten Island, New York
Image Clerk - (EZ Pass New York) July 2016 – October 2019
Process the acceptance and rejection of toll evasion images.
Accurately key vehicle plate numbers and select state and plate type information.
View images within set productivity and accuracy standards.
Manage the acceptance and rejection of class mismatch images.
Provide assistance to trainee clerks.
Process mail and financial transactions for the Lockbox Department.
Production and accuracy ratings have either exceeded or been far above standards for all three agencies.
Cosmopolitan Cleaners Staten Island, New York
Customer Service Clerk August 2011 – June 2013
Greeted customers and took items from the customer for dry cleaning or tailoring.
Checked daily cash accounts and handled all cash transactions.
Tagged all items with barcodes to identify the garments.
Assembled and sorted the clothing by matching it to the invoices.
Operated computerized cash register and processed payments by cash, checks, or credit card.
Received and remedied customer complaints and grievances.
Clove Road Laundromat Staten Island, New York
Laundry Assistant November 2008–August 2011
Monitored daily operations of all laundry services.
Checked daily cash accounts, handled all cash transactions and counter sales of laundry products.
Weighed laundry items dropped off to determine cost of laundering.
Resolve customer complaints, guided them and provided relevant information.
National Distributors Inc. Tampa, Florida
Management Assistant/Clerk September 2007 – May 2008
SOperated the cash register and handled cash transactions with customers.
Compiled and entered payroll data for staff using appropriate software.
Balanced cash drawers, prepared store deposits, completed necessary paperwork for closing.
Managed all correspondence such as filing, faxing, copying and mailing.
Answered all calls and follow up customer calls where necessary.
EDUCATION:
MLC High School
High School Diploma; Colombo, Sri Lanka
Certificate in Administrative Medical Assistant, College of Staten Island Continuing Education (2015)
Certificate in Montessori Preparation of Washington (2007)
Certificates in Confidential Secretaries
Certificate of Proficiency – Primary Grade Teachers of English Language and Speech.
Certificate in Typing - Speed at 40 wpm
SKILLS:
Excellent customer service skills, information retention, tactful in dealing with customers.
Proficient in the use of Microsoft Office Applications.
Multilingual in English, Sinhala, Tamil and Malay with ability to read and write Sinhala.
Contact this candidate