Sales Office
Resume:
SANEER NASIMUDEEN
Email:***********@*****.***
Mobile: 056******* / 052*******
Personal Information:
Date of Birth: 30-05-1986
Sex: Male
Nationality: Indian
Marital Status : Married
Religion: Muslim
Mobility: Valid UAE Driving License
License No :1348464
PRO Card No :201********
Visa status: Visit visa ( Immediate
Joining )
Languages Known:
English (Read/Write/Speak)
Hindi (Read/Write/Speak)
Arabic (Speak/Read)
Malayalam (Read/Write/Speak)
Familiar with:
PR Activities
Office administration
Consulate Works
Municipality
Immigration
Labour Dept.
Economic Dept.
Civil Defense
Court /Legal Dept.
Customs Dept.
Sira Dept.
Police station
HR Support
Gdrfa
Tas’heel
Tad’beer
Objective
Seeking a Position as a PRO / Visa & Immigration Specialist and to be associated with a progressive organization that provides career growth potential, providing opportunities for advancement while allowing me to utilize my experiences and skills with dedication and commitment thus contributing to the growth of the company and myself.
Profile
Well experienced in PRO Service
Have 12 years of experience with reputed organizations in UAE
Hold a valid UAE Driving License for Light vehicle.
Good Communication skills in Arabic, Hindi and English.
Handling end to end Visas process for UAE / Middle East Countries which includes preparation of Work permit papers, Visit / Transit visa filing with the respective immigration offices of the countries and getting the approval and creating internal Web Qualify document on various countries process
Undergone several training programs in sales & marketing, customer service, quality service management, hospitality & first aid from reputed trainers.
Professional Experience, UAE
HOUSE OF AMBER ME DMCC (LLC & FZE), DUBAI
Profile: Public Relations Officer Cum Administrator (2017-to 2020) Job Description as Public Relations Officer Cum Administrator:
• Responsible for all Government Relations Procedures.
• Responsible for change of Sponsorship, Issuance / renewals of visas, Trade License.
• Responsible for dealing with issuing / renewing of permits for opening of new store.
• Attend the complex cases in Courts, Ministry of Commerce.
• Attestation of legal documents.
• Process, forward & collect legal documents related to all government offices.
• Develop excellent relations with all Government Offices.
• Control the in & out of Custody of Passport and generate weekly Task Reports.
• Updating & Maintaining the Employee information in HRMS System.
• Aware of any changes in government rules & regulations.
• Responsible for dealing with banks.
• Record Management – update visa administration information
• Submit documents for Visa administration and Work permits
• Submit documents for Commercial and Trade Licenses business requirements
• Advise Management of best alternative work permit activities for staff in the processing of Visas
• Provide continuous advice in regards to the new rules in the governmental departments.
• Provide continuous update in regards to the developing the visa process and facilitating with the governmental departments
• Providing Visa Case Study on every visa type individually
• Providing PRO Daily Report to the HR executive to update the recruitment report.
• Submit documents to the Post Office Or Labor office – Visa submission
• Record keeping & Monitoring of all application IN Numbers for the visa
• Follow up obtaining the Labor Office Approval
• Paying Labor Office Fees./ Change Of status Fees / Transfer Visa Fees / Relative Labor Card Fees/ Paying Bank Guarantees
• Advising Medical Tests to the HRA executive to schedule OWS SPARE PARTS COMPANY L.L.C, DUBAI & SHARJAH
Profile: Public Relations Officer (2013-2016)
Job Description as Public Relations Officer:
• Record Management – update visa administration information
• Submit documents for Visa administration and Work permits
• Submit documents for Commercial and Trade Licenses business requirements
• Advise Management of best alternative work permit activities for staff in the processing of Visas
• Provide continuous advice in regards to the new rules in the governmental departments.
• Provide continuous update in regards to the developing the visa process and facilitating with the governmental departments
• Responsible for all Government Relations Procedures.
• Responsible for change of Sponsorship, Issuance / renewals of visas, Trade License.
• Responsible for dealing with issuing / renewing of permits for opening of new store.
• Attend the complex cases in Courts, Ministry of Commerce.
• Attestation of legal documents.
• Process, forward & collect legal documents related to all government offices.
• Develop excellent relations with all Government Offices.
• Control the in & out of Custody of Passport and generate weekly Task Reports.
• Updating & Maintaining the Employee information in HRMS System.
• Aware of any changes in government rules & regulations.
• Responsible for dealing with banks.
• Record Management – update visa administration information
• Submit documents for Visa administration and Work permits
• Submit documents for Commercial and Trade Licenses business requirements
• Advise Management of best alternative work permit activities for staff in the processing of Visas
• Provide continuous advice in regards to the new rules in the governmental departments.
• Provide continuous update in regards to the developing the visa process and facilitating with the governmental departments
• providing Visa Case Study on every visa type individually
• Providing PRO Daily Report to the HR executive to update the recruitment report.
• Submit documents to the Post Office or Labor office – Visa submission
• Record keeping & Monitoring of all application IN Numbers for the visa
• Follow up obtaining the Labor Office Approval
• Paying Labor Office Fees. / Change of status Fees / Transfer Visa Fees / Relative Labor Card Fees/ Paying Bank Guarantees
• Advising Medical Tests to the HRA executive to schedule
• Administer company and joint venture companies’ licenses and tax remittances with various UAE govt. authorities viz., Economic Department, Municipality, Chamber of Commerce and Ministry of Finance & Industries etc.
• Provide expert advice to business and employees on all visa formalities and all other gov’t related procedures.
• Accountable in maintaining accurate records for all above services.
• The ever-changing government rules and regulations requires the post-holder to be abreast of updates on information / documents and at times certain jobs have to be tacked efficiently without much notice. OLIVES IT SOLUTIONS LLC, MUSAFFAH, ABUDHABI
Profile: PRO cum Sales and purchase coordinator (2011-2013) Job Description as PRO:
• Responsible for change of Sponsorship, Issuance / renewals of visas, Trade License.
• Responsible for dealing with issuing / renewing of permits for opening of new store.
• Attend the complex cases in Courts, Ministry of Commerce.
• Attestation of legal documents.
• Process, forward & collect legal documents related to all government offices.
• Develop excellent relations with all Government Offices.
• Control the in & out of Custody of Passport and generate weekly Task Reports.
• Updating & Maintaining the Employee information in HRMS System.
• Aware of any changes in government rules & regulations.
• Responsible for dealing with banks.
• Record Management – update visa administration information
• Submit documents for Visa administration and Work permits Job Description as Sales & Purchase Coordinator:
Sales and purchase management for IT products like ERP, hardware products product and services, networking products and services, security systems like CCTV, Door access, time attendance etc, web design also.
Assist & report to the General Manager.
Provide day to day support & assistance to sales Executives / Engineers and Coordinated sales details before and after the sales.
Developing and communicating sales support strategy to sales team and function managers.
Handling of Enquiries from new & existing clients till order & closure of file.
Prepare accurate & timely quotations, order entry, invoicing, order tracking, gate pass, delivery note and reports.
Prepared clear sales analysis, as well as sales reports, sales-order status, sales agreements and presentations.
Negotiating variation in price, delivery and specification.
Execution of Purchase Orders & follow up till delivery.
Prepare and modify documents including correspondence, reports, drafts, memos and emails.
Liaison with finance, sales, warehouse, logistics and technical teams Analysis.
Maintaining a clear Documentation procedure as per ISO standards for easy retrieval & clear tracking.
Maintaining and developing relationship with existing customers via telephone calls and emails. AL-MADANI GENERAL TRADING, DUBAI
Profile: PRO Assistant cum Sales Coordinator (2008-2011) Job Description as PRO:
• Responsible for change of Sponsorship, Issuance / renewals of visas, Trade License.
• Responsible for dealing with issuing / renewing of permits for opening of new store.
• Attend the complex cases in Courts, Ministry of Commerce.
• Attestation of legal documents.
• Process, forward & collect legal documents related to all government offices.
• Develop excellent relations with all Government Offices.
• Control the in & out of Custody of Passport and generate weekly Task Reports.
• Updating & Maintaining the Employee information in HRMS System.
• Aware of any changes in government rules & regulations.
• Responsible for dealing with banks.
• Record Management – update visa administration information
• Submit documents for Visa administration and Work permits Job Description as Sales Coordinator:
Greet customer entering the shop and understand their requirements.
Understand customers’ requirements. Recommend products based on customers' needs and interests.
Demonstrate products and explain product features. Reply promptly and professionally to customer queries about product specifications, pricing, payment methods, warranty, delivery, etc.
Estimate or quote prices, credit or contract terms, warranties, or delivery dates.
Calculate price discounts and prepare invoices. File cash receipts along with product sales invoice copy.
Keep record of customer information for customer call reports.
Uphold knowledge of all products - service lines, policies, procedures and support services of company.
Share best practices, ideas, approaches, know-how, cross-selling opportunities and market-knowledge between various groups across the organization.
Act as first point of contact for clients while projecting professional image at all times.
Accord highest attention to customers. Process customer transactions and respond to products and services inquiries in a responsive, accurate and timely manner.
Ensure understanding of client needs through great attention to detail. Display high quality, prompt and professional customer service to achieve customer satisfaction, repeat and referral business.
Apply basic concepts and procedures of handling client’s complaints while meeting quality standards.
Obtain and examine all information to assess validity of complaints.
Refer unresolved grievances to designated department for further investigation.
Keep records of customer transactions, details of inquiries, complains, comments and actions taken. Academic Profile
Master of Business Administration.
Bachelor’s Degree in Commerce.
References
Available upon request
Declaration
I hereby declare that the above particulars furnished by me are true to the best of my knowledge and belief. I assure you, if I am given a chance, I will execute my work to the fullest satisfaction of my superior. SANEER NASIMUDEEN
Contact this candidate