Store Manager Sales

objective

I seek to develop myself as a business professional by completing Master of business administration degree.

Qualifications/Skills

Expert in problem solving and decision making by deploying skill tools and techniques that I have mastered.

Master in the science of communication

Expert in developing and training over 100 or more individual on the job and in classroom.

Proficient in Computer/Technical Literacy

Proven history to developing leaders within organizations.

Professional Experience

Delta Global Staffing Fort Wayne, IN

Below-wing agent Sep 2018 to Present

Safely lift, load, unload, and transport baggage, mail and cargo to and from aircraft, in additions to being responsible for on time connections by guiding incoming and departing aircrafts from the gate positions

Safeguard cargo, baggage and mail from damage, loss, and weather

Safely drive and operate ground equipment such as rigs, belt loaders and tow tractors in areas of congestion

Repeatedly lift and load baggage onto carts and ensuring each bag reaches its destination

Operate baggage scanners and computers to ensure baggage and cargo are routed correctly to the passenger’s destinations

Practices safety-conscious behavior in all operational processes and procedures.

ARMY NATIONAL GUARD Concord, NC

Transportation Officer May 2014 to Present

Supervise, evaluate, and direct Soldiers in order to solve complex problems.

Develop and implement policies and procedures

Plan and execute required training

Command and control transportation operations during land combat.

Coordinate employment of Transportation Soldiers at all levels of command in U.S. and multinational operation.

CENTRAL TEXAS COLLEGE Camp Buehring, Kuwait

Advanced Skills Education Program Feb 2020 to Dec 2020

Teach over 30 rigorous one week, 20-hour courses

Develop and implement academic lessons plans

Create syllabus,

Develop classroom policies and procedures

Grading assignments, and providing feedback to student

FINISH LINE Irmo, SC

Assistant manager May 2017 to Jul 2018

Assists Store Manager in all aspects of daily shift management, including customer relations, inventory control, procedural tasks and paperwork, as well as visual merchandising.

Maintain both individual and shift sales.

Provide daily shift floor coverage.

Train and develop Sales Associates.

Supervise POS.

Provide security & loss prevention in store.

Oversee contest management (Tracking Results & Coaching Performance).

Organize shipments, transfers & merchandise.

Perform maintenance of store.

Open and closes store.

Hold accountability for store sales and metrics.

Hold accountability for stock and merchandise flow.

Maintain company standards regarding performance metrics.

SMX STAFFING West Columbia, SC

Talent Acquisition Supervisor Aug 2016 to May 2017

Recruit potential candidates, conduct interviews and orientations.

Process I-9s and submit background checks.

Create & maintain exceptional new hire/employee files.

Drive and ensure compliance of proper hiring practices.

Understand and deliver our contractual obligations.

Identify resolution to issues and take actions while working in a fast-paced environment.

Analyze data, reports, historical trends and client feedback on a daily and weekly basis to identify recruitment needs.

Meet with the Senior Account Manager and our client to understand and analyze the recruitment forecast.

TIME WARNER CABLE Columbia, SC

Customer solutions/lead Sep 2015 to Oct 2016

Handle inbound disconnect/downgrade calls from existing customers, diffuse the irate customer by utilizing strong listening skills and conducting need analysis.

Identify reason(s) for customers wanting to disconnect and use negotiating skill to retain the customer.

re-sell the value of products and services by properly aligning their features, benefits and price with the needs of our customers.

Adhere to productivity metrics to ensure all calls are handled in a effective and efficient manner

Customer-centric mentality and passion for the customer.

Effective listening skills with high level of empathy to solve problems.

Hakim insurance marketing Columbia, SC

Supervisor Sep 2015 to Oct 2016

Analyze call data to ensure efficiency and effectiveness.

Train and retrain associates to adhere to call Metrix standards

Coach and mentor associates with philosophical techniques.

EDUCATION

BENEDICT COLLEGE – B.A. Interdisciplinary Studies, 01/12 - 5/18

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