Mental Health Data Entry

John Graham

Bridgeport, Connecticut *****

*************@***.*** home:203-***-****

Qualifications Profile

Highly efficient Administrative Assistant with experience in a wide range of administrative functions, scheduling, and client relations.

Support a wide range of office functions, including reception, filing, typing and data entry.

Exceptional interpersonal and leadership skills, with the ability to support positive and productive office teams.

Outstanding communication skills to build rapport with clients, resolve issues and maintain positive relationships.

Proficient in Microsoft Office (Word, Excel, Access, PowerPoint and Internet research and applications.

Education and Certification

Drug & Alcohol Recovery Counselor Program – Gateway Community College

New Haven, CT (currently attending)

Degree/Certificate?, Mathematics – Howard University

Washington, DC

Bachelor of Science in Mathematics – Saint Augustine College

Raleigh, NC

Professional Experience

La Jolie Salon and Spa, Stamford, CT

Inventory Specialist, 2015 – 2019

Key Achievements:

Maintain inventory, unpack supplies and restock shelves with products.

Manage appearance of salon, monitor and maintain overall cleanliness.

Dixwell Newhallville Community Mental Health Services – New Haven, CT

Front Desk Coordinator, 2012 – 2014

Managed front desk administrative duties, including patient check-in, appointment scheduling, phone reception and physician coordination. Oversaw patient charts for physicians and all filing duties to ensure optimal accuracy, organization and efficiency within HIPA requirements.

Key Achievements:

Successfully coordinated board meetings, including scheduling, correspondence and meeting preparations.

Handpicked to perform key special projects for Executive Director as needed.

Catherine’s – Orange, CT

Sales Associate, 2012 – 2013

Performed all aspects of in-store sales and service duties, including managing cash register and customer service needs to maintain daily efficiency and client satisfaction.

Key Achievements:

Supported teams with all merchandise shipping, receiving and processing to complete orders in prompt, accurate fashion.

Oversaw store maintenance and organization to ensure a high level of cleanliness and create a welcoming, service-oriented environment.

State of Connecticut – Somers, CT

Cook/Assistant Diet Cook 2009– 2010

Worked closely with lead cooks to prepare food for special diet clients. Effectively operated industrial kitchen equipment, including ovens and toasters within health and safety requirements.

Key Achievements:

Consistently achieve optimal cleanliness of food preparation stations in compliance with strict health and safety standards.

State of Connecticut – Bridgeport, CT

Custodian 2007– 2008

Effectively performed custodial duties to maintain facilities in a prompt manner.

Xerox Company – Stamford, CT

Office Clerk 2006– 2007

Supported daily administrative operations, including performing customer assistance duties, typing and editing documents and completing filing duties.

Key Achievements:

Coordinated and updated spreadsheets to ensure accuracy and organization.

Worked closely with clients and colleagues to resolve challenges and achieve shared goals.

John Graham

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American Red Cross – Bridgeport, CT

Case Work Coordinator 2002– 2006

Coordinated various casework for military personnel and fire victims on leave to support individual needs. Developed and filed case documents efficiently and accurately to maintain a high level of organization.

Key Achievements:

Performed phone reception and correspondence duties for the Director of Emergency Services.

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