Kenisha Williams
Greenville, MS
*****************@*****.***
Diligent professional with 1+ years of experience and a proven knowledge of conflict resolution, contract compliance, and customer needs assessment. Aiming to leverage my skills to successfully fill the any role at your company.
Authorized to work in the US for any employer
Work Experience
Financial Aid Clerk
Alcorn State University -
Lorman, MS
August 2020 to November 2020
Responsible for maintaining business files, running errands, answering phones, sorting mail, greeting and directing students to the right place, and a variety of other tasks to keep businesses running efficiently.
Tier 1 Technical Support
Kelly Services -
November 2019 to July 2020
troubleshooting for IOS mobile and platform devices. Handled support issues for customers on Mac and IOS devices. Improved customer knowledge and satisfaction with their mobile IOS devices. Answer customer calls and chats regarding Apple IOS devices.Oc
Cable Assembler
Hunter Engineering Inc. -
Raymond, MS
May 2019 to August 2019
Read MOS drawings and ECO's while also receiving verbal instructions regarding work assignments
Route and lace cables
Attach hardware and seals assembly
Replace defective components and wiring
Repair defective units rejected by inspection or test personnel
Measure and cut wire, cable, outer jacket on cable, and inner wire on cable to required length
Strip insulation off of inner wires
Perform wire termination and crimp terminals on the end of wires both manually and by machine
Solder terminals and plugs on the ends of wire
Assemble plugs, connectors, and unique parts onto the cable or wire
Sales Associate
Rainbow -
Greenville, MS
October 2016 to July 2017
• Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Answer questions regarding the store and its merchandise.
Carhop
Sonic -
Greenville, MS
April 2016 to August 2016
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, credits, or change due to customers.
• Assist customers by providing information and resolving their complaints.
• Greet customers entering establishments.
• Answer customers' questions, and provide information on procedures or policies.
• Stock shelves, and mark prices on shelves and items.
• Sort, count, and wrap currency and coins.
Education
Bachelor's in Health Science
Alcorn State University -
Lorman, MS
August 2017 to Present
High School Diploma
Greenville High School -
Greenville, MS
May 2017
Skills
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Assembly Line
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Assembly Worker
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Customer service
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Problem Solving
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Time Management
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Medical Terminology
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Physiology Knowledge
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Laboratory Experience
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Filling (2 years)
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iOS
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Technical Support
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Conflict Management
Certifications and Licenses
Driver's License