CURRICULUM VITAE
SHRISHTI SHEKHAWAT WZ-***/*** FIRST FLOOR,
VISHNU GARDEN,
New Delhi- 110018
Contact No.: +918*********
E-mail: ****************@*****.***
CAREER OBJECTIVE:
To work in association with professional group of companies that offers me the opportunities for career advancement and professional growth.
WORK EXPERIENCE:
Current Employer : Bajaj Allianz life insurance co ltd. Period : 30th Dec 2019 to till date
Designation : Relationship Manager at
Job Profile. : Bandhan bank (Bancca channel)
Previous Employer : Vodafone Idea Lmtd.
.
Period: 05 march 2015 to 27th dec 2019
Designation: Customer Relationship manager
Job Profile.
• Driving Business Parameters (Postpaid/Prepaid and Data )
• Handling Team
• Maintaining the Data and guide them how to achieve the target to earn the incentives
• Working on TV pending, PD and Acquisition Churn cases to get maximum activations for VS
• Handling on store’s Escalations along with timely reverts.
• Grooming and Monitoring New Executives (VS)
• Maintaining sales and service standards at store.
• Keeping a check on the quality issues at the VMS and resolving them within TAT if any. Ensuring a healthy and professional relation is maintained between Vodafone Executives and Customers
EDUCATIONAL BACKGROUND:
Degree College/School University/Board Aggregate
Passing Year
Marks (%age)
B.com SOL
Delhi University 60.4% 2015
XIIth Govt Girls sr sec
school No 1
C.B.S.E 68.4% 2011
Xth SH Guru
Harkrishan Model
School
C.B.S.E 49.2% 2009
STRENGTHS
• Enthusiastic, Empathetic, Hard Working and Persuasive.
• Possesses good Interpersonal Skills.
• Hard Working, Creative and Result oriented.
• Dedicated, Confident and Optimistic in approach
• Can Perform Under Stress & Easily Adaptable To Different Places & Situations.
• Quick Learner & Patient Listener.
• Efficient Team Worker.
• Strong Communication skills.
• Focused On Providing Highest Level of Customer Service to Meet Required Level of Business. ACHIEVEMENTS
• Have been nominated as FS in Vodafone.
• Achieved Award for best customer experience and
PERSONAL INFORMATION:
Father’s Name : Mr. Vijay Singh Shekhawat
Mother’s Name. : Mrs. Vibha Shekhawat
Date of Birth : 06 Dec, 1993.
Linguistic Skill : English, Hindi, Punjabi
Marital Status :Unmarried
Hobbies : Cooking, Listening Music.
DATE : PLACE:
(Shrishti Shekhawat)