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Data Entry Customer Care

Location:
Bardhaman, West Bengal, India
Posted:
March 17, 2021

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Resume:

SUMMARY

Experienced cashier with over * year experience in

providing excellent customer service, handling daily accounts and maintaining inventory.

Aiming to use my knowledge and expertise to effectively fill the operational role in your institution.

PROFESSIONAL EXPERIENCE

CASHIER

Bardhaman Poly clinic & Diagnostic Center March 2020 to Present.

It’s Multispeciality clinic & diagnostic center situated in Khosbagan, Bardhaman.

Expertise in business operation, maintaining patient’s record/data.

Business Planning, advertising, billing, collecting card, cash and online payment.

Telephone answering and appointment booking etc.

CASHIER

Delaware North Companies

From June 2011 to March 2020

Greeted customers upon their arrival and assisted them with quarries.

Operated a checkout lane and associated retail equipment including scale barcode scanner, cash register.

Operated POS and inventory database

Processed credit card, debit card, cash, gift card, store, credit, transaction.

Library Assistant

Imperial College,London

From Jan 2009-Feb 2011

Assist librarians in the management operation of a library.

Keeping the book log in computer database. Assisting students with internet access and their technical needs.

Managing inquiries over the counter over the telephone and email. Collecting payment and the fines in various method.

F & B Supervisor

Crowne Plaza Hotel, London

From March 2007- Feb 2009

Co-ordinate food and beverage operation.

Preparing food and beverages inventory.

Greeting meetings and maintaining reservation and event management.

Handling billing transaction with card and cash and maintaining register.

Co-ordinate with finance department.

Training and briefing to the Sub ordinate staff.

Education

PGDM (Post Graduate Diploma in Business Management)

BBA (Bachelor in Business Administration

Higher Secondary

Secondary.

Certifications

Customer service Orientation

By Ministry of state of Tourism (Govt. of India)

Guest path certificate by Delaware North Companies

Health safety and customer care by Hilton Group.

SANJOY DAS

Phone:

009***********

Email:

********@*****.***

Whatsapp:

009***********

Address

Baranilpur

Sripally 713103

Purba Bardhaman

West Bengal

KEY SKILLS

Microsoft office, Internet, E-Commerce, Data Entry,

Organization,Co-ordination, Documentation,

Multi language speaker, Team leadership,

Strong communication skills

TECHNICAL SKILLS

Languages:

British English, Hindi ( Fluent)

Bengali (Native)

Computer Literacy:

System software (Micros), Windows DOS, Microsoft Office, Word, Excel, Power point, Access, project

HTML, DHTML, Accounting and E-Commerce

Adobe Photoshop, Browsing internet & E-mail.

Activities

Computing, Browsing Internet, Watching Football, Listening Music,Traveling,learning new languages.



Contact this candidate