Executive Assistant Manager

Professional Profile of Leena Arora Page * of *

Curric

ulum V

itae

Leena A

Arora

Address:

C-37, F/2, First Floor

Chandar Nagar, Ghaziabad – 201011,

Uttar Pradesh

Contact No. : +91-965*******

Email ID : ***********************@*****.***

Career

Objec

tive

To work in a challenging atmosphere where I am given an opportunity to prove my skills for a mutually growing environment.

Educat

ion

Completed PGDHR in Human Resources from Symbiosis Centre for Distance Learning.

Completed graduation from Delhi University in Commerce (B.COM Pass) in 2007.

Passed 12th Class From Government Girls Senior Secondary School, C.B.S.E. Delhi in 2004.

Passed 10th Class From St. Joseph's Academy, C.B.S.E. Delhi in 2002. Profes

sional

Certi

ficati

on

Diploma in Secretarial Practice Course From Young Women Christian Association

(YWCA) in 2005.

Good Knowledge of all office Equipments like Fax, Xerox, Scanner and Typewriters.

Diploma in Computer aided Office Management.

Professional Profile of Leena Arora Page 2 of 5

Comput

er Kno

wledge

MS-Office (Word/Excel/PowerPoint)

Microsoft Outlook

EVIT software

SAP Software

Check EAM Live (MBT)

Work E

xperie

nce

Currently working with Hyundai Motor India Limited as an Executive Assistant to the Executive Director (Expat) & Director from November 2014 until date.

Previously worked with Crowne Plaza Today New Delhi Okhla as an Executive Assistant to the General Manager from July 2010 till November 2014.

Previously worked with Shangri-La Hotel, New Delhi as a Secretary in Food & Beverage Department, reports directly to Director of Food & Beverage from June 2008 until July 2010.

Previously worked with Starkey Laboratories India Pvt. Ltd. (MNC) in Noida, as a Front Office Manager cum administrator from July 2007 until June 2008. Company deals in hearing aids.

Previously worked with Habitat World, India Habitat Centre, Lodhi Road, New Delhi as a Customer Support Representative in Direct Marketing-Customer Relationship Management from July, 2005 till July 2007.

Job Su

mmary

at Hyu

ndai M

otor I

ndia L

imited

Provide Secretarial services for the Executive Director & Director.

Calendar Management and travel arrangements of the Executive Director & Director.

Attendance and leave approvals of all the Zonal Heads, Group Heads & section heads on behalf of Executive Director & Director.

Support HR in quarterly, half yearly and annual events. Coordinating for HR in company internal surveys and maintenance of attendance record during COVID times.

Performs regular administrative duties in coordination with internal depts. and external vendors.

Responding to external calls & sending response letters on behalf of the Executive Director & Director.

Fixing appointment for the Director with the management and senior industry leaders i.e. Media Channels, Corporate Houses & Marketing Agencies etc.

Coordination with all the Zonal Heads, Group Heads and section heads for the meetings, approvals and other follow-ups.

Attending customer queries and getting them resolved through the concerned department

Professional Profile of Leena Arora Page 3 of 5

Daily updation and documentation of reports for Regional offices across India

Coordination with all the Regional offices for approvals and day-to-day functions.

Compiling the travel plan of all the Zonal Heads. Job Su

mmary

at Cro

wne Pl

aza To

day Ne

w Delh

i Okhl

a

Provide Secretarial services for the General Manager.

Coordinating with all the Head of the Department for the meetings and other follow- ups.

Assist the General Manager in the efficient management and discharge of his functions.

Performs other administrative duties as required.

Attends the meeting with the General Manager and make a note of Minutes of the Meeting.

Maintaining the daily appointment schedule and travel arrangements of the General Manager.

Job Su

mmary

at Sha

ngri-L

a Eros

Hotel

Provide Secretarial services for the F & B Director.

Controls the Food & Beverage Department related materials.

Assist the F & B Director in the efficient management and discharge of his functions.

Performs other administrative duties as required.

Working on HR Software i.e. Evit and maintaining their attendance data on monthly basis.

Compiling the Competition Figures of Food & Beverage on Monthly basis.

Working on Purchase software i.e. Check EAM Live to make purchase orders, to requisite items for the office.

Key Ar

eas

1. Secretarial/Clerical

Attends to the various secretarial requirements of the F & B Director, i.e. typing, filing, making and accepting calls and other functions, which may be required, with emphasis on confidentiality.

Ensures that all incoming/outgoing correspondences, faxes are delivered and properly received in a timely manner.

Enter the guest remarks in the DR3 system in Shang Intranet and send the monthly report to all outlets.

Managing the administration and filing work of F & B office. Professional Profile of Leena Arora Page 4 of 5

2. Stock Control

Control stock of our Department and identifies the usages by making sure that all deliveries and withdrawals are monitored.

Prepare Purchase Requisition for the F & B items like for Menus, Wines, Champagnes etc. as may be needed by the department and updates regarding store items.

Creates a pleasant atmosphere among my colleagues. 3. General Duties

Attends Scheduled trainings.

Maintains Training calendar of the F & B Department of all the outlets.

Participates actively in company-initiated employee activities.

Adheres to the specified hygiene and personal appearances standards of the Hotel.

Adheres to the set procedures for attendance and timekeeping.

Adheres to the provisions outlined in the Employees Handbook, Disciplinary Code and Rules and Regulations.

Job Su

mmary

at Hab

itat W

orld

To facilitate guests, provide information and necessary assistance to guests, handling messages for MD and EVP, and for other departments of the company like Accounts, Programmers, sales and marketing, etc.

Database Activities

Segregation of comment cards of all the outlets of our Restaurants like Delhi "O"Delhi, Diner, Oriental Octopus, Chor-Bizarre Noida, Chor-Bizarre Gurgaon, Eatopia

Database Management

Direct Marketing Activities

Dealing with Calendar Mailers.

Dealing with Birthday Mailers.

Dealing with Promotional Mailers.

Dispatch Management

Interact with all the departments regarding their couriers and solve their queries relating to their couriers.

Professional Profile of Leena Arora Page 5 of 5

Morning Flash Report and Monthly DM Report

Job Re

sponsi

biliti

es at

Habita

t Worl

d & St

arkey

Labora

tories

India

Pvt.

Ltd.

Responsible for proper filing, maintenance and updating of records etc.

To make and attend to telephone calls on behalf of the department.

Coordination with other departments, arranging meetings.

Taking Dictation, transcribing the same.

Handling of Email, Fax and Internet, Lamination Machines.

Responsible for meeting some departments deadlines also.

To ensure circulation of all inter office documents.

To follow up all pending and miscellaneous matters related to the department or inter- Departments.

To make store / purchase indents for items required by the Department.

To collect indented items from the Store / Receiving Department.

To respond to queries related to Programmers at Habitat World.

To answer incoming phone calls from guests, both external and internal.

Keep up the information for MD, EVP and DIRECTOR that comes from various departments. Attitu

de

I am a focused, problem solving and career oriented person. I possess sound knowledge of methods and techniques to perform the job effectively and have the urge to get things done thereby being self- propelled. I work upon building professional relationship with superior and subordinates. I am comfortable in working under pressure and achieve result Person

al Det

ails

Husband Name : Mr. Sourav Mukherjee

Date of Birth : 14th November 1986

Language Known : Hindi, English, Punjabi, Bengali

Martial Status : Married

Place: - New Delhi Leena Arora

Contact this candidate