Service advisor

AROCKIA INFANT JOE J

Tirunelveli, India LinkedIn 822******* Email

EDUCATION

Noorul Islam University Kumarakovil, Thuckalay

B.E Automobile Engineering, First Class May, 2015

● CGPA: 7.74

● Created Fabrication of solar powered (Tri – Wheeler )- a basic light weight solar power Tri- Wheeler designed as a single passenger, utility vehicle, this functions by solar panel of 24 volts with the photovoltaic energy cells in it directly from the sun to diodes and connected alternatively to a D.C motor by the 560 wt batteries. In order to overcome the scarcity of fossil fuels and create non pollution, source of an alternative fuel system. WORK EXPERIENCE

Daihatsu @ Ford Malaysia

Service Advisor Nov 2019- Aug 2020

● Skillful in handling mid size SUVs for Ford

● Experienced in customer relations and warranty incharge

● Experienced advisor for building wooden coach panels for Daihatsu commercial ranged minimum 1000 trucks Tvs Ashok Leyland Nagercoil

Service Advisor May 2018- July 2019

● Executed maintenance in Heavy and Cargo trucks and corresponding alternative services from day to day advisory

● Warranty incharge for heavy trucks and their normed possessions

● Customer relation alongside field work for cash and payment remittance and canvas purpose Royal Enfield

Tirunelveli

Service Advisor Oct 2017- May 2018

● Dealt with multiple Two wheeler service advisory for different models in Royal Enfield ranging from 350cc

-500EFI, 575GT and direct fuel injection categorised bikes

● Acquired more professional interests on Cruiser segments and and contributed about 68% service parts promotion and an exceptional revenue on previous performance on RSA and PMS kits

● Worked on accident alongside and warranty works and attended follow ups for customers on a regular basis.

● Supervised a team of 5 members for Service advisor and customers for regular service ADDITIONAL QUALIFICATION

Hindustan Institute of Maritime Training Chennai

Training Courses: Jul- Sept, 2015

● Fire Prevention and Fire Fighting

● Personal Survival Techniques

● Elementary First Aid

● Personal Safety and Social Responsibilities

● Helicopter Underwater Escape

● Carry out Fire-Fighting Operations

● Proficiency in Security Training for Seafarers with Designated Security Duties SKILLS AND INTERESTS

Skills: Microsoft Office, Automotive Skills, Social Media Interests: Automobile Designs, Athlete, Blog reviews Language: English (Professional Proficiency); Tamil (Native or Bilingual)

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