Sales Customer

Premkumar N

Phone number: +91-735******* Email: **************@*****.***

Profile in Brief:

06+ years of specialized experience in Supply Chain Management domain by being an expertise in Order Management/Order Fulfillment, Reporting, Global process standardization.

Strong background knowledge in Supply Chain Management.

Established excellent business relationship with the client for the fulfillment of Service Delivery Objectives

Career Objective:

Seeking a position that utilizes my skills in my area of competence and enriches my knowledge and gives me a chance to be part of a team that contributes towards the growth of the organization, thereby yielding the twin benefits of job satisfaction and professional growth.

Continuing to develop my area of expertise and Leadership skills on a top priority

Work Experience:

Current Employer : Future Pipe Industries, Chennai

Period : Aug 2016 to present

Current Designation : Process Expert

Domain : Order Management, Service order Management& CRM Quote

Industry Systems : SAP,BAAN & INFOR

Job Description – Sales order management, CRM, Projects and handling queries from manufacturing units.

Roles and Responsibilities:

Submitting Quotation to customers based on their inquiry (Pricing, Materials, Quantity) and following with them to Purchase order through CRM.

Based on the Quotation will generate the Sales contract for stock and Origin Sales order as per the customer requirement.

Responsible for validating the customer PO and book as sales order in the SAP.

Processing sales return, order cancellation, back order cancellation.

Backlog monitoring and maintenance i.e. Responsible for monitoring all blanket orders and ensuring sales order is deducted from blanket order for an efficient Sales statistic report in BAAN.

Consulting Technical department i.e. Present the details provided by the customer for the BOM and Routing to configure all standard and non-standard items through configurator.

Good Understanding of Material Masters which includes: Code Creation using shop flow drawing, product diagram & customer specification, Calculation & maintenance, MRP, Storage Location.

Providing RFP to Planning, Scheduling and Production team on daily basis.

Maintaining sales report to analyses the daily sales and sending it to sales team.

Supporting the Team Leader in designing, developing, implementing and improving processes for efficient and effective service delivery in the areas as per the role and domain operational function.

One of the key persons in implementation of new ERP Infor LN.

Previous Employer : Infosys BPO, Chennai

Period : Oct 2014 to June 2016

Designation : Senior Associate

Domain : Sales Order Management and Customer service

Industry Systems : SAP, Sales Force

Job Description – Sales order management and Customer service.

Responsibilities:

Worked for Honeywell Aerospace & Defense USA.

Order Entry – Order is a request received from the customer for the Purchase of products. Entering customer purchase order details in ERP SAP and Main frames AS400 system.

Order Status – Working with internals and as well with customers on orders/cases which are on hold.

Quoting – Providing customers with Price of parts and there availability as per lead time.

Forecasting – Decrementing Part quantities from forecast orders and working on forecast issues with Planners.

Handling client calls for training issues and updates.

Timely flagging of issues to Higher Management.

Part of migration & implementation of EDI in SAP & worked in CRM tool like salesforce & cloud.

Training & Certification:

MFG Domain T100 Certified

Milestone 2.0 Certification

Education Summary:

M.B.A from San International B School Kovai.

B.sc (c.s) from J.P. College of Arts & Science, Tirunelveli

Personal Profile

Father name : Nagarajan G

Sex : Male

Nationality : Indian

Date of birth : 18.04.1989

Marital status : Married

Address : 9, Adhiyamaan Street, Panchayat office Road Perungudi,

Chennai-96

Declaration

I declare that the above are true to the best of my knowledge and I assure you that I will work in the right earnest and fulfil the expectations of my superiors.

Place : Chennai (PREMKUMAR N)

Date :

r: +91 917668

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