Dustin C. Wright
*** *. **** **. ● Montour, IA **173 ● 641-***-**** ● ****************@*****.***
SKILLS AND QUALIFICATIONS
Highly skilled, dedicated manager with experience providing outstanding leadership and service to internal and external customers in a professional and courteous manner
Impactful leadership skills with proven success in hiring, mentoring and retaining quality talent
Excellent verbal and written communication skills with the proven ability to effectively interact and collaborate with management and staff at all levels
Effective strategic planning skills with proven success in consistently meeting and exceeding established sales and revenue goals
Exceptional organizational, decision-making and problem-solving skills with a high level of attention to details
Responsible, dependable and trustworthy with a strong work ethic and the ability to simultaneously manage and complete multiple complex tasks in a fast-paced environment
Proficient user of Microsoft Office software
EMPLOYMENT HISTORY
TAMA PAPERBOARD, Tama, IA Sept. 2020 – present
Machine Operator
Operate various machinery and forklifts in the manufacturing of recycled coated paperboard
Perform daily inspections of work area and preventive maintenance on assigned equipment
MARTIN MARIETTA, Ames, IA Feb. 2019 – Sept. 2020
Heavy Equipment Operator
Operated a variety of off-road haul trucks and other equipment utilized in mining
Performed daily inspections of vehicle and work area and preventive maintenance on assigned equipment
HAND NUTRIENTS MANAGEMENT, INC., Eldora, IA March 2017 – Feb. 2019
Crew Leader/Foreman
Hired, trained and supervised a six-person crew in the operation and maintenance of equipment and machinery for agrology company specializing in nutrients for corn production
Accurately prepare and submit production records in a timely manner
Regulated current flow, remove objects from solutions, cleaned machines and changed filters, ensuring a safe work environment
Promoted to Crew Leader in January 2018
MENARDS, INC., Marshalltown, IA July 2007 – March 2017
Department Manager – Hardware/Electrical/Garden Center/Receiving
Managed, hired and trained staff, conducted performance evaluations, assigned shifts, ensured policies and safety regulations were adhered to, and promptly handled all personnel issues
Assisted customers on all aspects of home improvement projects – from conception to completion – and offered product solutions based on customer needs
Planned and coordinated store merchandise resets for seasonal sales
Advised management staff on operational deficiencies and recommended improvements
Analyzed and quickly resolved escalated customer service issues, ensuring a satisfying customer experience
Recipient of multiple awards for training, customer service and sales
MARSHALLTOWN CORRECTIONS RESIDENTIAL CENTER, Marshalltown, IA July 2015 – Jan. 2016
Residential Advisor (P/T)
Responsible for the safety and security of more than 60 residents, fostering an inclusive and accepting community through the implementation of programs promoting personal health and development, individual and community safety, diversity awareness and leadership development
Interacted with residents to identify needs and issues, coordinated student housing process and created programs to serve underrepresented groups
Coordinated with staff to promptly resolve escalated issues
EDUCATION AND PROFESSIONAL TRAINING
Marshalltown Community College, AAS in Criminal Justice/Law Enforcement (Dean’s List)
Leadership Initiative Program, Menards
Forklift certified