Javier Rivera Robinson
**********************@*******.***
www.linkedin.com/in/javier-rivera-robinson-55b5561b
+34-608-***-*** • ES-NA, 31110, ES
Sales Executive
Accomplished and growth-focused leader with extensive experience in sales, marketing, business development, profit optimization, and customer relationship management. Demonstrated excellence in devising, defining, and executing short and long term strategies to amplify revenue, sales, and customer service. Credible history in planning and implementing business development strategies to boost sales and accelerate profit. Proficient in managing budgets while ensuring efficient usage of budget with aim of cost minimization. Excel at generating new business leads and identifying potential opportunities. Notable success in training, guiding, and supporting staff to achieve targeted results. Adept at assessing customer requirements and exceeding expectations for maximum customer satisfaction and success. Advanced verbal and non–verbal communication, strong leadership, and analytical skills as well as ability of critical decision-making with a commitment to work with integrity, positivity, and quality. Possess high level organizational abilities, attention to detail, multitasking, and time management skills. Trilingual with proficiency in Spanish, English, and German.
Areas of Expertise
Strategic Planning & Execution
Revenue Generation
Market Trend Analysis
Sales Optimization
Top-Rated Sales Performance
Account & Project management
Relevant Marketing Optimization
New Business Development
Budgeting & Forecasting
Relationship Building
Relevant Leadership & Teambuilding
Recruiting & Staffing
Customer Satisfaction & Retention
Technical writing
Business Analysis & Development
Accomplishments
Successfully implemented the Navision ERP system in Sales Department.
Boosted the value of sales within portfolio consistently over last four years.
Steered customer portfolio of over 200 active customers and over 30% of total sales volume in 2019.
Implemented efficient business practices to develop good relationship with customers to expand customer base as well as maximize profit and revenue.
Career Experience
Smurfit Kappa – Sangüesa, Navarra, Spain 04/2008 – Present Sales Area Manager
Direct multiple facets of the company, such as sales, marketing, budgeting, forecasting, cost control, operations & maintenance, aftersales customer service, analyze and develop the market globally, coordinate export documentation, and oversee external credit management for customers. Coordinate sales to export markets in Europe, including Austria, Benelux, Germany, Greece, Scandinavia, Balkans, Turkey, and UK and overseas, including Australia, Chile, Israel, Jordan, Mexico, New Zeeland, Qatar, and South Korea. Formulate sales and business strategy to increase profitability and generate revenue. Define and manage budget with aim of cost minimization and assured execution of all tasks within the budget. Devise and implement new tactics to accelerate sales, grow business, increase profit, and find new opportunities in market. Conduct successful price and volume negotiations with customers (spot, periodical or tender). Manage development of business while ensuring compliance of quality and standard according to company’s policies. Lead, support, and mentor team to meet and exceed yearly objectives of sales quota, digital sales, customer retention, and new business. Identify strengths and weaknesses of company and prepare plans to improve performance. P a g e 2 2
Key Accomplishments:
Augmented sales value YOY from €8M in 2016 to €12.5M in 2017, €14.5M in 2018, and €15.5M in 2019.
Served as Product Manager for glass interleaving market niche since 2012 for customers, such as Saint Gobain, Pilkington, Siseçam Group, and Schott AG. Successfully established new product as a 2000 T/year market from scratch, while increasing prices by 20% on average throughout the whole period.
Accelerated sales by surpassing customer expectations and requirements.
Facilitated as Key User member of ERP (Navision) development team for Smurfit Kappa Navarra.
Compiled market study and analysis, which earned a €27M investment in a new paper machine (PM4).
Analyzed markets to identify new business opportunities with aim of increase revenue and generating profitability.
Implemented best sales management strategies and successfully hit and regularly surpassed targets within a highly competitive market.
Maximized and improved company overall efficiency via defining new policies and procedures.
Built and retained relationships with customers to generate repeat business. Additional Experience
Grupo Isn, Personal Assistant To General Management, Beriáin, Navarra, Spain Cámara de Comercio de Navarra, English Language Teacher, Pamplona, Navarra, Spain Education
Executive MBA
EAE Business School – Barcelona, Spain, 2020
Master's Thesis Project: Big Data Consulting
TEST DAF: German Language
Rühr Universität Bochum – Bochum, NRW, Germany, 2005 Master of Arts: English Philology
Universidad De La Rioja – Logroño, La Rioja, Spain, 2002 Erasmus Grant: English Philology
Universidad De La Rioja – Logroño, La Rioja, Spain, 2001 One year at NUI Galway (Rep. of Ireland)
Certifications
The 5S System Lean Manufacturing Methodology (2020)
Comprehensive Leadership by Smurfit Kappa & Adecco Training. (2018)
International data protection under the GDPR by fox-on Datenschutz GmbH (2018)
First Aid by Prevenna (2016)
Training on Noise, Vibrations, Manual loads manipulation and data analysis by Prevenna (2016)
Work Place: Risks and Preventive Measures by Prevenna (2016)
Fires -Theory and Practice by Prevenna (2016)
First Aid by Prevenna (2013)
Incoterms 2010 by the Cámara de Comercio de Navarra (2011)
Técnico en Comercio Exterior by Federación Riojana de Empresarios (2007)