Customer Service Sales

VERONICA TINAJERO

Queen Creek, Arizona

Phone: 480-***-**** E-mail: ***********@*****.***

PROFESSIONAL EXPERIENCE

Document Control Administrator TechUSA Tempe, Arizona

May 2019 – June 2020

●Office Administrator for a large General Contractor on a semiconductor project in Chandler, Arizona

●Responsible for audits and analyzing weekly payroll reports and complex excel workbooks using vlookups

●Processed monthly invoices, reconciled accounts, created and updated pivot tables to prepare multi-million dollar billings on both mid-month and month-end cycles

●Managed tracking logs, variance reports and documents for various incentive programs

●Set up new trade billings and managed advanced workbooks in Excel to meet deadlines

●Generated and submitted reports, communicated effectively with project team, trade partners and subcontractors

●Provided high-level administration support ensuring controlled documents were updated, maintained and compliant with company protocols

●Demonstrated high-level communication skills and the ability to work independently and remotely due to covid-19

Payroll Specialist JM Eagle Manufacturing Los Angeles, California

April 2018 – November 2018

●Responsible for processing bi-weekly payroll on ADP Payforce for 20 plants nationwide

●Monitored timekeeping on Time IPS and upload to ADP

●Maintained exempt employee timekeeping

●Processed manual termination, adjustments and vacation payout checks

●Confirmed and updated employee changes and new hires on AS400 and ADP

●Processed and distributed terminations, change forms, reports and checks to all plants electronically

●Updated and balanced reconciliation spreadsheets and reports using pivot tables and vlookup functions

●Assisted employees and agencies with all payroll matters

●Distributed pay checks to headquarter and plant employees

Accounting Administrator - Part Time LPL, LLC Queen Creek, Arizona

January 2005 – February 2018

●Responsible for weekly payroll and month-end reports using pivot tables

●Processed invoices, accounts payable, accounts receivable and bank reconciliations

●Managed insurance, sales, scheduling, estimating, proposals, marketing, maintained website and facebook pages

●Set up new accounts and managed collections

●Prepared Profit and Loss reports, Income Statements, Schedules, 1099’s and spreadsheets for tax filings and returns

Payroll Tax Specialist Vensure Employer Services Chandler, Arizona

February 2017 – October 2017

●Responsible for next day, weekly, semi-weekly, monthly, quarterly, state and local tax payment deposits and returns, depending on the PEO licensing regulations and in compliance with each tax authority

●Resolved tax notices and discrepancies by analyzing information, payroll variance reports and processing corrections in a timely and effective manner

●Processed, filed and paid SUTA quarterly returns

●Researched, monitored and resolved tax liens with state agencies and banking institutions

●Provided the highest level of customer service and support to clients through assistance and resolution of payroll tax issues, questions or requests

●Maintained professional and technical payroll tax knowledge through webinars offered by ADP MasterTax company

VERONICA TINAJERO

Queen Creek, Arizona

Phone: 480-***-**** E-MAIL: ***********@*****.***

Payroll Specialist Erickson Construction and Masco Framing Chandler, Arizona

April 2008 – December 2010

●Processed weekly multi-state payroll and weekly certified payroll

●Managed employee benefits, garnishments, new hires, terminations, verifications and adjustments

●Assisted bilingual employees in payroll and benefit issues

●Responsible for month-end processing, tax payments, cost accounting spreadsheets with pivot tables and reports

●Assisted employees and management staff with all payroll and human resource issues

●Developed new processes for payroll and human resource procedures

●Worked closely with IT department and consultant company in customizing and updating payroll software system

Payroll Administrator Southwest Resources/Capital Funding Services Mesa, Arizona

March 2005 – December 2005

●Responsible for maintaining employee files, invoicing and processing multi-state payroll for over 70 companies

●Assisted clients with various inquiries related to payroll, benefits administration, workers’ compensation administration and human resources

●Entered employee payroll data, processed time records, validated payroll results, and generated reports

●Entered confidential new hire information, deductions, benefits, garnishments and E-verified new hires

●Prepared client custom timesheets, calendars, schedules and other tools necessary for payroll processing

EDUCATION AND TRAINING

●National Education Center in Commerce, California - Human Relations, Business Technology, Bookkeeping

●CSS Payroll and Billing, ADP Payroll, ADP MasterTax

●401k Plan Manager, Certified Workers' Compensation Insurance Coordinator, OSHA Compliance Training

●Arizona School of Real Estate and Business in Gilbert, Arizona - Real Estate Sales

●Arizona Level One Fingerprint Clearance

SKILLS/HIGHLIGHTS

●Possess a comprehensive knowledge and understanding of federal, multi-state and local tax regulations as well as analyzing highly complex regulatory payroll tax data

●Bilingual in English and Spanish (Written and Oral Fluency)

●Professional Employer Organization (PEO) and Administrative Services Only (ASO) experience

●Results-oriented and able to handle multiple projects or tasks in a timely and effective manner in a fast-paced environment

●Detail oriented, excellent customer service and communication skills

●ADP Payroll, ADP MasterTax, ADP Workforce, Zurich Payroll, AJACS Payroll and HR Pyramid Payroll software experience

●QuickBooks, Solomon, JD Edwards World (AS400), JD Edwards One World, Unix, SIRS/SAIS, Lawson and Real World, SAGE 100, MAS 200 accounting software experience

●Advanced level Microsoft Office, Excel, Word, Access, Publisher, Lotus Notes, Outlook and Trillian

●Proficient in Excel Pivot Tables and VLookup functions

●Team player, high-level communication skills and able to work independently and remotely

Contact this candidate