Customer care service, credit and sales
Resume:
CURRICULUM VITAE
BACK GROUND:
NAME: KARUNGI JOSEPHINE
AGE: 30 YEARS
SEX: FEMALE
NATIONALITY: UGANDAN
MARITAL STATUS: SINGLE
PLACE OF BIRTH: BUSHENYI DISTRICT
TEL: 070*******/ 078*******
Email: ***********@*******.***/************@*****.***
EDUCATION BACKGROUND
SCHOOL/INSTITUTION
AWARD
2011-2015
MAKERERE UNIVERSITY BUSINESS SCHOOL
BACHELORS IN BUSINESS ADMINISTARTION
2009-2010
SEETA HIGH SCHOOL
U.A.C.E
2004-2007
SEETA HIGH SCHOOL
U.C.E
1997-2003
ST.THERESA GIRLS’ PRIMARY SCHOOL KISUBI
P.L.E
WORKING EXPERIENCE
PERIOD
JOB TITLE
PLACE
EXPERIENCE AGAINED
MAY 2012-JULY 2012
INTERNSHIP
FORT PORTAL MUNICIPAL COUNCIL
BOOK KEEPING
Making returns
Making expenditure
May 2013-july 2013
Internship
Excel multipurpose computer Centre
Accountability
Office administration
Customer care
Stock taking
Accountability
Negotiation
July 2013-june 2014
Business manager
Monic electronics and general merchandise
Accountability
Office administration
Customer care
Stock taking
Accountability
Negotiation
June 2014-2016
Accountant
Excel multipurpose computer Centre
Maintaining the existing and finding new market potentials for the enterprise through online and offline systems
Selling of computer accessories / stationary and consistent book keeping
Reporting all the technical back falls to the ICT management team
Daily collection recording and banking of financial resources.
Training students in all MS application packages, internet and email etc.
Ensuring proper organization and maintenance of the business center.
Creating a customer friendly environment and availing necessary support.
Attending to the Bulk SMS Messaging system.
URA TIN number and motor-vehicle registration.
URA on line Tax Returns computations
Graphics designing using photoshop and illustrator, handling secretarial work and forwarding artificial intelligent work to the responsible team.
Take on other roles as may be assigned by management to mention but a few.
Sept 2016 to Dec 2019
Sales agent
Insurance Company of East Africa
Call potential clients to explain the features of various policies.
Engage prospective clients.
Customize insurance products to suit individual client needs.
Handle policy renewals.
Actively seek referrals
Feb 2020 to Sept 2020
Sales executive at
Pride Microfinance Ltd
Achieve and maintain targets set by the company
Prospecting new clients and cross selling products to existing clients in the assigned branch operating area.
Organizing and participating in promotional activities.
MAJOR LANGUAGES SPOKEN
Language
Listening
Writing
Reading
Speaking
English
v.good
v. good
v.good
Luganda
Good
Good
Good
Runyankore/Runyakitara
Good
Good
Good
HOBBIES:
Making friends
Visiting different places
Dancing
Believing in what God has in stock for me
REFEREES:
1.Mrs. Jane Balisala
Insurance Company of East Africa
2.James Rwakyera
Excel Multpurpose computer centre
3.Karuhanga Joseph
Statewide Insurance Company Ltd
Contact this candidate