Customer Service Sales

Ramanpreet Kaur

****, *** ******, ******, **, V*V 8C9

778-***-**** *****************@*****.*** linkedin.com/in/ramanpreet-kaur-001

Business Administration Diploma Volunteer in Capilano University Fluent in English, Punjabi & Hindi MS Office

SUMMARY OF SKILLS AND STRENGTHS

A Capilano University Business Administration student (May 2019 to present) focused on developing a career in marketing and Management.

A natural problem solver, a humble and ambitious person, developed by working in Walmart and warehouses, and knowing for working efficiently and efficiently.

A friendly and excellent communicator with the ability to clearly understand other viewpoints that enhances through volunteer work.

Excellent experience in MS Office majoring in computer programs from Capilano University.

Accurately managed sales and improved customer experience by providing services to customers while working in Walmart.

EDUCATION

Diploma of Business Administration May 2019 – April 2021

Capilano University, North Vancouver, BC

Focuses:

Marketing

Management

Leadership

EXPERIENCE

A&W Canada, Vancouver, BC September 2020 -- Present

Crew member

Maintained a high level of customer service in the high-volume, fast-paced operations process.

Promptly and professionally resolve complaints.

Manage financial transactions and help customers to make purchases in a friendly way.

Walmart, Vancouver, BC December 2019 – January 2021

Customer Experience Salesfloor Associate

Provide high-quality service at the point of sale to ensure the needs of consumer are met.

Utilize fluent English language skills to provide service to all customers.

Maintain optimal stock levels through day-to-day monitoring and re-stocking of on-demand items to provide excellent customer service and increase sales by ensuring product availability.

Pure Sun farm, Delta, BC August - November 2019

Retail Packaging

Work effectively as a part of the team to ensure an end-of-day clean and tidy store environment.

Provide guidance and did work collectively as a team to achieve sales goals.

VOLUNTEER

Capilano University, North Vancouver, BC September 2019 – January 2020

Orientation-Street Party Set-Up

Orientation-Swag Bag Giveaways

Orientation-Crowd Control

International Leadership and Mentorship Program September 2020- Present

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