Office Manager

Location:

Bel-Air, 1227, Philippines

Posted:

March 16, 2021

Contact this candidate

Resume:

September

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February

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January

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August 2019

KRISTALEEN D. GUTIERREZ

OBJECTIVE

Passionate and knowledgeable Administrator with vast experience providing administrative and management skills in office settings. Accustomed to addressing the changing needs of an office and supporting colleagues and superiors with excellent assistance skills. I bring forth high quality organizational skills and a self-motivated drive to achieve excellence. Adept in various software applications, filing systems, and office equipment. A commitment to safely and professionally handling confidential tasks. Eager and ready to leverage my managerial and administrative skills to best serve your office. EXPERIENCE

Grandline Philippines Corporation

Client Relations Staff Admin ESL Buffer Coach

Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs. Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel as point of contact for office. Processed DOLE Application and 9G Visa for Japanese Clients. Booked the classes of Japanese students.

Developed and updated spreadsheets and databases to track analyze and report on performance of the coaches and the students.

English Sub Coach for Japanese and Korean Students. Sorted, received and distributed mail correspondence between departments and personnel. Monitored and screened visitors to verify accessibility to inter-office personnel. Trimec Trading Corporation

Administrative Secretary Executive Secretary

• Communicated with customers via phone and email to confirm deliveries and respond to inquiries.

• Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.

• Negotiated room and event space prices to save company costs.

• Kept reception area clean and neat to give visitors positive first impression.

• Received and routed business correspondence to correct departments and staff members.

• Prepared packages for shipment, pickup and courier services for prompt delivery to customers.

• Processed company car registration.

• Checked daily sales report.

• Processed Payrolls, pag-ibig and philhealth documents

***********.**@*****.***

094********/095********

2527G Pasigline Street, Sta Ana. Manila

February

2016 - July

2016

October

2015 -

December

2015

2013-2018

MannHann Restaurant

Receptionist Waitress

• Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.

• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

• Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs. Robinson's Metro East

Promo Girl

• Provided product samples, coupons and informational brochures to persuade people to buy products.

• Identified interested and qualified customers to provide potential customers with additional information regarding nivea products.

EDUCATION

New Era University

Bachelor of Arts Major in Foreign Service

Graduated

SKILLS

Detail-oriented

Microsoft Office

Payroll and budgeting

Travel administration